I Heart Bento — Restaurant in Cupertino

Got the #9 teriyaki set

Meat taste kind of grainy like it was frozen? Not sure why but not the best this was def the most disappointing part of the meal. For the price the quality of meat should be way higher. It kind of taste like cardboard after the flavor of the sauce goes away. The whole reason I wrote a review is cause of the disappointing meat

Rice is ok but could be better it taste like it wasn’t made fresh (for reference I went around 1:45 on a Saturday afternoon)

Shrimp is a little mushy so I’m pretty sure it was frozen or just isn’t the best quality flavor of the batter is good and it’s crispy but the texture of the shrimp is a little off

Fishball and gyoza was fine but I wish the gyoza was a little crispier (I can’t really fault them for this since I didn’t eat the bento until 25ish minutes later)

Vegetables are fine

After seeing some reviews it seems that my initial thoughts were likely true — most of this bento is just frozen food

It’s a Taiwanese place but the food isn’t authentic at all and it just seems like a cash grab since they were selling Asian snacks and...

I visited I Heart Bento for a dine-in experience and ordered the chicken teriyaki bento, takoyaki, and an Oi Ocha drink. The lady at the counter was very polite, which I appreciated. While the service was friendly, I was somewhat disappointed with the food. It seemed that most of the options were frozen products from an Asian store / or such equivalent quality that were simply heated up and served. I suspected that this may not be an authentic Japanese restaurant and may actually be owned by Taiwanese or Hong Kong person as a Japanese establishment typically prides itself on fresh preparation and wouldn’t typically serve reheated store frozen food. I was drawn to this place because I heart bento, not I heart frozen and reheated bento 😆 For those who don’t mind the convenience of frozen food at a higher price, this place could still be enjoyable. The polite service ultimately led me to rate this restaurant 4 stars...

This place has a great interior. Small, not meant to be a sit down place. Geared toward take-out.

I got their chicken teriyaki bento box. First of all it looks stunning. I wish it tasted as good. The edamame salad was great. But the chicken was very dry and tasted like it had been cooked/reheated multiple times.

Also the prices are a lot. I would have snapped a pic, if my battery didn't die inside the restaurant. This costed $10.95. So don't go by the Yelp prices anymore. Definitely $$.

Overall, great ambience, food left something to be desired. Probably...