Starbucks — Restaurant in Dallas

I went in @ 11:15 on September 3rd in the morning and the barrista called April that was at the counter doesn’t even say hi doesn’t say anything until I started saying my order which was a pink drink with peach juice and cold foam and I waited until she finished writing it on the cup and after that she proceeded to tell me the balance for the drink and I told her I’m adding another drink which I was confused bc usually other baristas ask me anything else? But after I told her I wanted an iced caramel macchiato upside down and started writing it on the cup and it looked like she was struggling but since I only wanted to add 2 pastries I tell her can i also add a cheese danish and whenever I finish telling her that she immediately claps back at me and tells me can u wait I’m writing it down and i didn’t say anything bc I’m not a confrontational person at all but i look at the guest next to me and the lady just stares at the barrista and after that April doesn’t even proceeds to tell me anything she turns her back and doesn’t even tell me that my drinks and my food was going to be on the other side so I just walked away and the other barrista making the drinks handed them to me which she was so efficient and super nice. The drinks where perfect and i also did get my pastries but i didn’t check my food items until I got home and my brother said hey this is not what i ordered i look at it and it’s a lemon loaf pastry which I asked for a cheese danish. I will not be returning back if she is going to be at...

I usually don’t leave negative reviews, but this was by far the worst experience I’ve ever had at a Starbucks.

I placed a simple order: two iced white mochas without whipped cream. I repeated my order twice to make sure it was clear. I also picked up a slice of cake. My total came to $16, and I handed the barista $20, telling her to keep the change. Her response was “whatever,” accompanied by an eye roll.

I overheard her telling another staff member, “one with whip, one without,” so I politely clarified, “Ma’am, both are without whipped cream.” She immediately cut me off with a dismissive tone and said, “I got the order, don’t worry.” Her attitude was unnecessarily rude.

When I received my drinks, sure enough, one of them had whipped cream. I asked her to remake it, and she insisted, “That’s what you ordered.” When I corrected her, she didn’t apologize instead, she scooped the whipped cream off with a spoon, added more milk, handed it back to me, and went back to scrolling on her phone as if I didn’t exist.

This level of customer service is unacceptable. I’ve never been treated so poorly at any Starbucks location. I hope management sees this and addresses the staff’s behavior, because it was...

I stopped here on my way to school today and was absolutely appalled by the girl working the counter. I will say that my drink was fine, but the customer service was terrible! The girl barely spoke at all, literally only told me my total and asked if I wanted my receipt in an annoyed voice and had a very annoyed look on her face the entire time. It made me very uncomfortable to be there and it felt like I was very unwelcome. She made no moves to approach the register when I approached and very much acted like she didn’t want to be there. When my drink was ready, she didn’t say anything and just pushed it my way. I was honestly very relieved it was done quickly and could get out of there. I will not be returning here and will stick to my other...