Subway — Restaurant in Dayton

As a worker downtown Dayton, I was pretty disappointed stepping into this convenient Subway location, as first impressions are long-lasting. It felt like an old, musty broom closet and not as inviting as most locations are. Nobody greeted me, and I had to figure out where to even begin ordering. The server acted as if I interrupted their winning the Nobel Peace Prize, and the assumed manager milling around behind didn't seem any better. I believe they were cleaning something? I hope so! What I couldn't tell. As they reluctantly put together my buffalo chicken sandwich, I felt as if they wanted to hurry up and get back to the Super Bowl or something. My apologies for interrupting their front of a sandwich franchise. I felt this was just an asset store in their portfolio, and the owner makes his bread and butter elsewhere. It's a shame, though, because downtown Dayton needs more of this type of fast-casual shop for the hungry lunch crowd. The courthouse, police, jails, boatloads of lawyers, and federal buildings are their neighbors. Not to mention, the entire theatre district sprawls out before them as the Schuster Center is directly across the street. Do they even try to cater to any of these opportunities? Nope. They aren't even open for hit Broadway shows. And their current open hours are trash. What a joke. Make it worse, the chicken wasn't even tasty, and I got bubble guts later smh. I'm not going back there ever until I see a 'Under New Management' sign and I'm not the...

Today March 6, 2024 at 11:44 am I ordered a turkey wrap for $9.79. I want my money back. The acting manager was rude upon sight. I walked in smiling. She did not greet me with a hello and or returned the gesture of being pleasant. Ok no problem. We all have our moments. I was there to get lunch for a friend and self. I only ordered one sandwich because of her tart behaviour. Being that I was ordering for another, I attempted to hand her the pre writ sandwich ingredients. I was attempting to be as compliant as possible. Thinking this would best for the sandwich artist. Instead she retorted "I can't hold that with my gloves". Understood I quickly complied to be agreeable. I asked for a turkey wrap. Being that I was receiving no positive feedback from the acting manager. I just stopped speaking after turkey wrap and a few ingredients I asked for. I know the sandwiches are passed down to the next station which is veggies. From there my visit was more pleasant. Shaniqua took over from there. I appreciate her for absorbing the ill behaviour of acting manager. As I proceeded to tell her my ingredients. I asked for pepperoni that was on my list. The acting manager replied "she didn't tell me that". Absolutely unnecessary and henceforth I will not visit that site again as long as she is there. I did not deserve to be treated in such a hateful way. No one deserves that behaviour just by walking...

Very very very disappointed. Me and my coworkers come to this subway 3 times a week. A few minutes ago I delt with a blonde elderly lady who did not understand the basic concept. We have ordered subway sandwich through online and I came to pick it up a little earlier due to my class. I showed the lady my order paid for on my cell phone and asked to be made earlier and not having wait until 11:50 am. After we explained 3 times abd showed my order online, the lady continued to say that she cannot make the order until she receives it in her system or else she would loose money. We showed her the order paid for with a receipt and still did not make my order. Unfortunately I had to rush back to my class and I did not take my order. We will never go back to thus subway due to this ladies uneducated behavior. Subway please train your management or employees that it's okay to make an order a little earlier and understand that things could happen with timing. Especially if they are shown an order number paid for. You will be loosing my business along with 10 other who came to this subway just because of this lady not knowing her job. Please educate...