Häagen-Dazs — Restaurant in Denver

Went to get ice cream a few days ago and the experience was odd. The girl taking my order got everything correct but the guy working with her looked lost when helping the customer next to me. He appeared to be under the influence, presumably high, as he looked clueless and half awake the whole time I was there. There was a huge lack of organization between the staff which caused ordering to be very slow. They also have you pay last which is odd when ordering things like smoothies or shakes because you just stand there, waiting to pay. I mention this because the woman next to me ordered a shake and the guy forgot if she paid and she had to remind him that she hasn't been rung up yet....

Ordered 2 smoothies today and the drink wasn’t blended well so the drink wasn’t drinkable through a straw, we asked the staff and they said to go next door to the pretzel stand to grab a larger straw which we did but it was still not drinkable and would keep getting clogged so we let them know again and the manager whoever he is was extremely rude and just brushed us off and told us he would refund us, we never asked or wanted the refund; we wanted our drinks, and paying $10 a cup isn’t cheap so there was no reason for the sass. He just threw our drinks away and refunded us, like why couldn’t you just remake the drink and blend it longer or reblend ours? Just rude...

I ordered 4 ice cream cones for Grubhub delivery, and I received a Gucci t-shirt and an iPhone 16. I'll never go back there again. It's also kind of weird that when you order ice cream there in the Cherry Creek mall, they don't let you start a food fight. I don't think that's right. They have daily food fights in the Louis Vuittan store at 2:00 pm and Tiffany at 4:00 pm daily. C'mon Haagen-Daz-...