Slater's 50/50 — Restaurant in Denver

SUUUUUUPERB!!!! A big claim, but we believe that this place has taken the TOP SPOT as far as THE BEST BURGERS IN TOWN for us!!! Food was unbelievable, but shockingly, the service was even better??!

We were greeted at the door by a VERY kind and friendly gentleman, named Andy Perry (as discovered later), who showed us to our table. We mentioned that it was our first time there, we were very hungry, and were ready to order. Without missing a beat, he said "then lets get you taking care of! I will take your order myself. "

Our food arrived extremely fast, unbelievably gorgeous (see my pics), and OUT OF THIS WORLD delicious!

Andy then continued to check on us regularly, to make sure the food tasted good, we were doing all right, and kept asking if we needed anything...

At this point, because of the amount of care, and the VIP-LIKE treatment, we just assumed, that we had the pleasure of being handled by the restaurant's General Manager. Only to find out later, that he was in fact THE HOST!!!? He cared so much about the guests having an amazing time, and carried out such sense of ownership/pride (which as a General Manager/owner myself, I wished all my employees had that quality), that we just assumed! And when we asked him about the BEAUTIFUL art on the wall, he said that it was his creation!? At first we laughed, and said right...but then he introduced himself, and told us that he worked there (on weekends? ) as a host, and that was really his art!!!! We were shocked, at both his unbelievable talent as an artist, and also his level of care and service, where in fact it was not his duty.... Love you, Andy! You are an unbelievable artist, with a heart of gold! This place is VERY lucky to have someone like you...

Needless to say, that we are now regulars, and will gladly drive the 1 hour, to come to this wonderful restaurant, and eat this HEAVENLY grub! 😉😊 Of course, we'll first make sure Andy is working that day!😄 So, make sure you chain him, and never let him go! He, and of course, your chef 😁, are GOLD! Thank you all, for this amazing experience. Keep it going, you're on top! Cheers

Kevin Ryan

UPDATE: Went back a second time to make sure it wasn't just "beginner's luck"; and it was even BETTER than the first time!!!

ANOTHER UPDATE: We're now regulars, and are completely IN LOVE! Today, in addition to being paired up with the world's best and friendliest; Joey! We had the pleasure and honor to meet the chef, who was the COOLEST EVER, which then personally delivered us his "chef's special", and it was OUT OF THIS WORLD!!!!🤤🤤🤤 We then met the sweetest lady ever, who happened to be the owner! 😄 And of course, our favorite of all, artist at large, Andy, whom we love... I don't think you can find a place better than this, EVER! The BEST food, the BEST/FRIENDLIEST staff, amazing location, amazing atmosphere...all at a very reasonable price! PLEASE STAY FOREVER! 😁 See...

Service review with the general manager My experience today 10-20 Regular customer, I come in every few days for orders ranging from $7 to $130. This is regarding a poor interaction I had regarding an untypical request. Due to banking issues-- I'm awaiting my replacement card, my account was flagged for fraud. Should have it next week. Now not only am I a regular I've come to know these people and they know me. So my expectation was, even though it's not something they do. Who knows maybe they will be compassionate since I'm a regular. Maybe they will say no but I was okay with that too. What surprised me though was exactly how poorly I was treated. Now, I love slaters. I eat there nonstop. I spend close to $100 there almost weekly. The staff has always been friendly. But given my experience today. I'm unsure I will return. This is not typical request, I know but hardly a big deal. A Cobb salad and some fries. Answering no, was fine, I get it-- my issue is, even if you aren't able to accommodate you still treat this person like they spend a ton of money at your establishment weekly. Treat them like they still matter -- I've managed high end restaurants for close to 12 years, here in denver and in los Angeles so I realize the value that the neighborhood plays in keeping a profitable business. I know it can be waived, they can make a note and the register and stock would balance fine. After meeting the gm today, some guy, tan skin, dark hair. He made me feel like I came in there pan handling like literal garbage. Could not be less interested in my business regardless of the situation we were facing at the moment. He immediately locked up and said "I'm the general manager and I've never seen you." Insinuating that I was lying instead of just checking the register history. So I say look me up in your system and u can see, he cuts me off. "No we don't do anything like that no credit." Then goes silent staring me dead in the eye basically shooing me off. He could've said "oh that awesome, thanks for choosing us". "So you live in the area" etc. He didn't bother to look me up. If it were me I would've said " hmm That's not something we typically do, but looking here I can see you are a great customer. Let me have a chat with chef and see what we could do. (Go to the back, pretend like you tried" come back like no I'm sorry lol" just SOMETHING instead of basically " get out" if I'm going to be a regular in a neighborhood bar. Yes sometimes you expect to be treated better than a first time guest, because you treat your regulars better so they can keep coming, they keep you alive week to week when there isn't a game or an event. Someone who comes weekly is a great resource. I was treated kinda like garbage he wasn't...

I used to love coming to Slater's whenever I was visiting Denver. But I will never come back (unless I don't get my refund). I had dined here recently, and at the end of our meal, we paid, just like anywhere else. Before we could leave, we were approached by our waiter, who told us, "I'm so sorry, I cashed out the wrong table on your card". He had charged us 3 more dollars than what our total bill was. So, instead of just giving us 3 dollars or consulting us about options, he ran the card for an additional 50 dollars and said the other 53 dollars will be refunded. We are on a trip, and 50 bucks is at least 2 tanks of gas for our car. I then asked for receipts so we could have proof. They then gave us the receipts, but only for the amount they had charged the second time. We voiced our frustrations and talked to the manager on duty (never mentioned their name to us but our waiters name was Joseph). The manager then told us "that's completely out of our control because our system goes through Toast. It should be refunded in the next couple of business days". Obviously, we were upset that an extra 50 dollars was taken from us for absolutely no good reason. So we left, on the way out the manager makes a sparky comment in regards to "have a nice day!". When getting back out to the car, I noticed they didn't give us the receipt for the second amount they charged on the card. I went back in to get it and I was greeted by Joseph, who said he was going to get his manager. 5 minutes passed, no manager. Joseph came out from the back with the other receipt as the manager watched from behind the bar. I just don't understand, we were charged $53, our bill was $50. So if we overpaid, our card should've never been ran a second time. I would've been much happier to lose the 3 dollars than be out 50 and have to wait who knows how long for the refund. Manager was unprofessional and had nothing but backhanded remarks to make and forced our waiter Joseph to handle the situation rather than handling it himself as a manager should. I will definitely be back if the refund is not issued. Other than that, I will not be back due to poor and...