Overly priced, not impressive, and TERRIBLY unprofessional employees and owners. Save yourself the headache and go to literally any other bar.
The bartender ignored us multiple times. It took forever for us to receive our drinks and meals. The slushy, which is supposed to be the big hit was subpar in taste and quality. The only benefit is the location, it really is in a great location. Yet, that does not make up for the lackluster service and drinks.
If you cannot tell by the owners responses to the negative reviews, he is not one to take responsibility for his or his staffs actions. This is Denver, there are a ton of great bars with great bartenders and owners. Do your research and don’t go to Swanky’s!
EDITED*To the owner: I didn’t come in before a Rockies game, I came in at night the second week of May. I would appreciate if you didn’t group me in with what seems like a childish group to make my complaint not valid. Very unimpressed with your lack of ownership in this response. My review had to do with how the slushies are expensive for the quality that you get. I would love to talk to you over the phone if possible, because it seems like you would rather deflect any sort of blame for the situation. As you so clearly show in your uninformed response. I was in a group of TWO, me and my SO not a large group as you state and not even on that date. Sorry to disappoint you. Also, reviews are set up to review a place. I’m sorry you think that I’m trying to attack you personally, but really am just reviewing the poor service I was given. In now way am I out to get your “livelihood” as you state. Instead of being so defense on every single negative review you should work with your staff to be more attentive...
Read moreDiscriminatory and Unprofessional Behavior
My recent visit to Swanky’s Vittles and Libations in Denver, Colorado, left me utterly disappointed and appalled. Late on a Sunday night, with only a handful of patrons, my friends and I had a terrible experience that I feel compelled to share.
We ordered food and drinks, and the service started off poorly when our server failed to bring one of my friends their drink despite being asked twice more. However, what followed was even worse. The server brought out our food and casually remarked, “he should get a little food in him first.” We were baffled because we had no idea why she made such a statement.
Upon further inquiry, she explained that her manager had suggested that my friend, who appeared intoxicated to them, should eat before receiving any alcoholic beverages. At this point, my friend, who happens to be blind, calmly explained, “I’m blind, and all you had to do was say something, and we could have explained the situation.”
Despite her apology, the server’s behavior was inexcusable. Discriminating against someone based on their appearance, especially without valid reason, is unacceptable. The excuses provided only compounded the issue, failing to make up for the blatant discrimination.
Finally, the manager came over and said, “we didn’t know,” to which we responded, “all you needed to say was that my friend appeared intoxicated, and we could have explained that he was blind.”
This incident reflects a severe lack of professionalism, communication, and understanding on the part of Swanky’s Vittles and Libations. I strongly discourage anyone from visiting an establishment that engages in such...
Read moreI recently visited the bar and had the pleasure of being served by Sav, a server who truly knows the art of hospitality. From the moment we sat down, Sav was attentive, friendly, and incredibly knowledgeable about the menu. Despite the bar being quite busy, Sav made sure our drinks were served swiftly and exactly to our specifications.
The cocktails Sav recommended were absolutely delightful—each one crafted to perfection. It's rare to find someone so passionate about their work, and Sav's enthusiasm for ensuring guests have a great experience shone through in every interaction. Not only did Sav keep our glasses full, but also shared interesting tidbits about the drink ingredients and their origins, which greatly enhanced our evening.
Moreover, Sav's ability to manage multiple tables with a smile, ensuring everyone felt taken care of, was nothing short of impressive. It's servers like Sav who transform a simple night out into a memorable occasion.
For anyone considering a visit, let Sav's professional and warm service be the reason you walk through the doors. It's clear that Sav is a key asset to the bar, turning first-time guests into regulars. I'll definitely be back, looking forward to another fabulous evening with top-notch...
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