Grace Loves Lace - Denver Bridal Boutique — Local services in Denver

Please, brides, do not ruin your wedding dress shopping experience by stepping foot in Grace Loves Lace. Or if you do really love one of their dresses PLEASE request ANYONE but Madeline.

I was so excited; the beautiful gowns, the comfortable fabric, and the impressive marketing are a great mask for a predatory and disgusting business with employees to match! Madeline will ruin your day, and then continue to harass you for weeks to come. Please please learn from my grievous mistake of ever thinking I might do business with this company and stay far away!!!

My bridal party and I entered a completely empty salon and were ‘greeted’ by Madeline. From the moment we began interacting with Madeline her attitude was not the bubbly excited stylist I was expecting, but instead was practically annoyed that I had the gaul to ask her to do her job. I made it abundantly clear when booking this appointment and when I greeted Madeline that I was NOT ready, interested, or willing to purchase a gown that day. I was very excited about a gown possibly being the one, but financially was not going to commit that day. Madeline expressed understanding and full support of this, and yet… every single time she took me behind the curtain (away from my bridal party) I felt like a used car salesman had appeared. The manipulation, the pushing, the pretending to cut me a deal, it was disgusting!!! I reminded Madeline multiple times that I would not be spending any money that day, and she continued to push sales and time sensitive promotions to manipulate me into making a purchase I did not want. Shameful behavior and very much an aggressive, pushy, sleazy salesman, NOT a bridal stylist.

Madeline also really needs to be taught how to use a tape measure, the “measurements” she took would have been a mistake to overlook had her attitude not been so surly, unpleasant, and very clearly obsessed with with making her commission. The numbers were so off from reality my bridal party and I were left wondering if Madeline was trying to be cruel?

Furthermore I can only postulate that Madeline must not understand that by insulting my appearance and my body, which she did multiple times throughout the appointment, disrespecting my wishes, and making an absolute fool of herself she lost any opportunity to earn anything but this review. Madeline was rough and aggressive “helping” me try on the gowns, yanking them over my head and causing pain to my face and breasts. When I remarked she was causing me pain; Madeline BLAMED MY BODY! For a salon that advertises as all inclusive and for every bride this was just astounding.

Madeline also neglected to offer my bridal party the champagne all the below reviews mention, perhaps Madeline was too busy trying to manipulate me into giving her money than actually catering to a good experience. My bridal party and I left GLL aghast, disappointed, and quite truly disgusted with Madeline.

In the weeks between that horrible appointment and my posting of this review I have been BADGERED by Madeline, unwanted, unwelcome, un-responded to calls and text messages… Grace Loves Lace has been an absolute nightmare for me. There is absolutely nothing that can be done by management to change my opinion on this business or its employee; Madeline.

I do not want to be contacted by Grace Loves Lace or any of its representatives, nor will I interact with any communication from this business, now or anytime in the future.

I truly just want to save another bride from the horrible, insulting, stressful, and just miserable experience that is interacting with Madeline.

ADDITION** about ten minutes after posting this review I was contacted AGAIN by Kimberly, asking me to call her. This business truly does not understand the word “NO.”

Stay far far away from...

It’s been 2 days since my first appt at GLL and I anticipate I’ll be gushing over it until my next one in a few months. I discovered GLL gowns through Pinterest and immediately fell in love! Their boho chic lace gowns are right up my ally and I loved when I discovered they’re stretchy so they fit and hug your body perfectly and are actually comfortable to wear and move in. I made an appt and showed up with a girlfriend and we were immediately happily greeted by Taylor. The store was stunning and Taylor was a vibe in all the best ways. I felt like we immediately clicked and conversation was just so easy with her. Taylor was EXCELLENT at her job. She showed us to our room, handed us both champagne, and offered to take photos of us at the front of the store. She gave us the run down of how GLL originated and the Australian designer’s intent behind all of the gorgeous gowns she creates. Then came the fun part! She then had me slip into a silk dress to take my measurements. She was so thorough and talked me through everything. Then she grabbed my selected dresses and asked to make sure I was comfortable with her helping me get them on - even though there was no way I could do it alone! She tossed a sheer scarf over my head to protect the dresses from makeup, and then slid the first one over my head, arms first. I noticed another reviewer complain about this aspect of how to get the dresses on but I personally loved it! It truly was so simple and it meant freedom to move without feeling like it was going anywhere. No zippers or wiring! I have never heard of or seen another wedding dress that you could literally do cartwheels in, have it stay in place, and still look absolutely amazing in. Anyway, back to my appt, the first dress was Clo and was my favorite from the get go and the one I most wanted to put on. It was my size so I got a perfect idea of how any one I chose would fit. Taylor explained because of my petite size, all it would need is taking the straps in shorter and hemming the bottom to fit my height. Easy peasy! We all loved Clo but continued to try on 3 others I liked. The second 2 were gorg but not the vibe, and the 4th surprised us all! Noah with the chai lining. WOW. My girlfriend was floored and Taylor had nothing but the best compliments to give and excitement to share. In fact, there was so much excitement, two other employees popped out to see and contribute! Taylor showed us the shoulder straps and arm band options the dress comes with and explained it could be made with the ivory lining as well. She didn’t have my size in the dress with ivory lining so she grabbed a large ivory scarf and shimmied it up under the lace for a visual. She really thought of everything and went above and beyond in every way! I also just have to mention how gracious she was with me - I had to take two unexpected phone calls during my appt, one work related and one vet/sick fur baby at home related. I was clearly annoyed and felt horrible like I was wasting everyone’s time being on the phone. But Taylor was so incredibly patient and continued to assure me it was totally ok and life happens! I had also explained from the start of the appt that I could not definitively decide on a dress that day because my mom and my sisters wanted to be present for that moment but could not come with me until December. She completely understood and never once pressured me into walking out that day with the one I clearly loved. I truly cannot express enough how amazing and kind and wonderful she was. If I could give her 10 stars I would! This first experience at GLL was phenomenal! I cannot wait to come back and I really hope that I get to work with Taylor again when I return in December to say yes...

I said yes to my dress at Grace Loves Lace and I am so thankful for their attention to detail, for their thoughtfulness to the bridal shopping experience, and for their dedication to creating sustainable, unique, and stunning dresses.

Thank you so much to Janae!!! I feel so lucky to have worked with you.

Long and raving review to follow:

I want to start off by saying that my shopping experience alone is enough to qualify GGL Denver as a 5 star rating from me. The first interaction was the "welcome call" I received from my stylist, Janae. I really appreciated the time she took to get to know me, my vision, my likes, shoe size, the venue, the vibe- all of it. This made me feel more comfortable and catered to. Janae was very sweet, professional, and helpful right from the start. She has a beautiful energy that is so warm and welcoming.

When I entered the store, I had only been to one bridal shop prior where I had tried on a dress that I thought might be the one. I was interested in trying on a few dresses at GLL but I had my eye particularly on the Noah!! And by no means was my experience unpleasant at my first or third stops, but the second I walked in the GLL my bridal shopping experience was elevated in the best way.

I love how simple but elegant the store is - I think this is an under appreciated touch. As a bride, but most especially, as a bride on your first day of dress shopping, you are generally overwhelmed and it all seems like life has pressed "fast forward" on your day. When you walk into a dress shop and there are rows on top of rows of gowns greeting you at the door, overbearing decor, and little to no privacy while trying on dresses in front of your family, the experience can feel unsettling and impersonal. This was NOT the experience I had with GLL. Due to their simplicity and thoughtful touches, walking into GLL was refreshing and calming.

Grace Love Lace has really taken the time to understand the bride and what the bridal shopping experience should be.

When I walked in, Janae was immediately ready to greet me and my guests with her beautiful energy and thoughtful welcome refreshments (they also had the best champagne of anywhere else I tried it). The space they have created for brides is ideal, down to every small detail. I loved everything about being there. The privacy of our own area to try on dresses with my guests was very much appreciated, the personalized welcome/love note on the mirror of my space was so cute, and the attention to detail while assessing the bride is unmatched.

Janae did not make me feel pressured to make a decision and gave me helpful advice along the way.

I left GLL to end my day at one more shop and was set on not making a decision on the first day of shopping, but the Noah was my new obsession.

I gave it a couple of weeks and more shopping, but I kept coming back to the Noah and asked Janae if I could return to try it on once again. And again, my second experience at GLL-Denver was just as amazing as the first. Side note- It's hard for me to not feel like a burden when I ask people to work harder for me or be patient with me, but Janae greeted me again like an old friend and made me feel so very welcome.

When you try on a dress that you think may be the one, GLL takes extra steps to ensure that the experience is unforgettable and so special (I wont give away all of their surprises) but we all cried a bit!!

I would recommend Grace Loves Lace- Denver and my stylist, Janae to every single person I know who is or who could ever in their life potentially...