Sweet Action — Restaurant in Denver

Sweet Action is a great place to enjoy some bomb ice cream! I’ve been there countless times over the course of 2 years... however, the last time I was there, there was this completely rude employee. I was out with friends getting ice cream. I ordered a milkshake (which obviously takes some time to make) so after I PAID, we stood there waiting for the milkshake since we weren’t instructed to wait in any designated area. Another employee (who didn’t take my payment), came up to the register and rudely told us to move so she can help the next in line. I was totally SHOCKED at how she spoke to us and I work in customer service myself, so I know very well how it goes. I then say, “Wow, we gave her no reason to be rude to us. She could have asked us nicely. Not our fault she had a bad day or hates her job” to my boyfriend and she heard (mission accomplished). She turned her head over, rolled her eyes at me, as she says, “It’s very busy.” So I go, “I know.” To which she responds, “OBVIOUSLY.” And rolls her eyes again. I decide to not get too worked up and say, “Well, have fun” as I start walking out, and she yells, “Bye B-word” all while helping another customer out. So, sweet action is all in all, an amazing ice cream place at a great location with delicious ice cream... but like every other place, it’d be too good to be true if there wasn’t a bad seed. And if you want a great experience without the bitchy attitude (especially if you’re there when it’s busy cause apparently that justifies an employee’s terrible attitude), don’t get served by someone named Autumn!!! Enjoy and hope you have a pleasant experience NOT getting served nor even acknowledged by that person. I know I’d appreciate it if someone told me to stay away from a person who might make me regret spending my hard earned money supporting a...

Reviews like this are tough, because the ice cream, waffle cone and cookie were delicious. But the employee absolutely killed the vibe. Online, it says to call if you want to order ahead, so I did. When she answered, she told me to order online. So I told her the site wouldn’t allow me to order anything other than pints, drinks, or oddly enough toppings and asked if she knew how to get an order placed, and she said “no. I’ve never ordered thru there, myself. But, that’s how you order ahead.” So, I told her that if she’ss unable to take my order over the phone, I’d just order in store, and she just responded “Okay.” Then, I get to the store and she looks straight at me from the back and goes back to what she was doing. She didn’t take that long to come up front and take my order, so that wasn’t a big deal, it was just odd to make eye contact and not get a greeting. (Which, now that I see that typed out, sounds ultra-Karen. Haha) Because she said hey were out of milk, i wasn’t able to get a milkshake like i had planned to. So, I asked her how the scoops work with the cones she she pointed at the cup sizes. So I asked again if it was a scoop, two scoops, how do the sizes work with the cones? And then she said it depends on the cone… at the risk of wasting space in this review explaining what was said, just know or conversation lasted WAY longer than it needed to, and along the ride she was pretty damn rude. So, I just ordered what I thought was right and went on with my night.. I’m not sure what homegirl’s name was, but the receipt says Miriam. So, in case that wasn’t her name, it’s whoever was closing on Wed night.. In summation.. Ice cream, cookies and cones- fire. Mid-week, late night scooper-...

After waiting in line for what seemed like several days (on the one and only occasion in the history of Sweet Action the line was not out the door and around the block and to the moon and back), I was enticed by the fancy rainbow lettering on the chalk board that said "rainbow !"

When I finally got to the front of the line, however I decided to try the special edition flavor to celebrate Pride month only to be horrified by the fact that it was just plain vanilla ice cream with blue sprinkles ...not even RAINBOW sprinkles!

In all my fantasies of tasting the "rainbow !" I had imagined the ice cream flavor version of my favorite Trapper Keeper from the 3rd grade...the one with the unicorn flying over clouds and shooting stars (I think that's when my parents first knew).

This serious case of blatant false advertising was like a cruel trick Gargamel would play on the Smurfs!

Thank the goddess Sweet Action always has Stranahan's whiskey flavor in steady supply because I definitely needed a double tasting spoon after that unpleasant shock!

The next time you all decide you want to support the LGBTQ-RST community, you may want to take a cue from the crosswalk in front of your store...or better yet, hire a Nuclia Waste to design the flavor and maybe there will be far less tears and bloodshed.

Oh, and since I ended up having to create my own ice cream Pridefest out of strawberry sorbet, peaches and creme, key lime, and blackberry...followed by a whole gallon of Stranahan's to make the pain go away, I'll be sending you my Weight...