Flood's Bar and Grille

5 stars for the live music. 3 for the food. 1 for the service.

I've been before, but this is the first time I've ordered anything.

Every time I've attended has been on a Thursday night and the band they have playing is amazing. They do jazz inspired covers of pop and r&b songs and the musicianship is world class. It's plenty loud, but you should expect that. Dont go to a place with live music to have a conversation.

On my most recent visit I ordered food, the Flood's Sampler and the steak appetizer. It took forever to put in my order and the woman who took it acted like it was a major inconvenience. (There were a number of people there but it was far from packed.) It took almost an hour for my food to arrive, and when it did, I had to chase her down to get her to give it to me. After I started eating, I realized I did not have the correct food. The sampler I ordered included chicken wings and there were no chicken wings on my plate. I flagged her down again, and asked where my wings were. She said "You ordered the seafood sampler it doesnt come with wings!" I said no I didnt, I ordered the Flood's sampler. She said "you have to talk to the kitchen", but then proceeded to grab my plate, Another 30-40 minutes later someone came back from the kitchen with the same plate, with all the other food removed from it, and just the wings on it.

As it turned out she also charged me for the more expensive item-- the Seafood Sampler.

If there had been anyone else there to talk to I would have asked for a refund on the spot. I am still tempted to call or dispute the charges with my credit card company since I never actually got what I ordered. It's the first time in the history of dining out that I have not left a tip.

The steak appetizer was bland and slightly tough. The catfish tenders were very good. The wings were ok. There was some sort of remoulade sauce on my plate, before she took it away, that was also very good.

I really want to support venues that support great live music which is why I'm still giving 3 stars. But they made it hard.