DuMouchelles — Attraction in Detroit

Reading all of the reviewed helped me to write this one. The first time I had an experience with this auction gallery was not pleasant. For many years, I had received their catalogs through the mail and I proceeded to wrap and pack items of interest for them to process. After arriving, I indeed met with the lady in charge and was told, that my items did not qualify for their auction items and that I should look in the Birmingham area for a place to sell them. I mentioned to her that these items were in their catalog and her statement to me was that was an entire household auction. The second time, years later, of all the items I brought to their site, they only wanted 2 lamps to consign. I left with all the items I brought and have not returned. In my opinion, one should consider the feeling of others and be respectful. I can indeed understand burn out of some, but when u r making $$ of others, one must not let their feeling get in the way of using common sense. As a positive statement about this company, there were a person (male) that was very helpful and considerate to me just before I left the establishment. What makes this business interesting is, they carry many different items of interest. Yes! it is indeed exciting to some to see such a variety of art that can be intermingled with ones decor and to me, it is indeed great for that. But if you are a layman in this antiques world, you may find yourself feeling that you are being short changed in the educational process of someone informing you of what u should or should obtain before coming there. I gave them a 1 star for communication and a 5...

So let’s start with me and my wife calling there to inquire about having a piece of furniture appraised. We were sent to a voicemail for the person responsible for appraisals and we left our contact information. No one ever called Us back So I made a second attempt approximately a week later and did get a hold of the gentleman can’t remember his name and he informed me I needed to send pictures and information to their web to their email address attention Joan which I did that same day. And did not receive any type a response back for two weeks I then sent a second email just merely requesting confirmation that this Joanne person whoever was it’s reading the emails could at least respond to me and say were not interested or we don’t do this or some sort of acknowledgment and yet I still haven’t received anything as of this day July 8, 2019 I’m a business owner and I’m in a business that is extremely volatile sometimes super super busy and super super slow so I understand business and I understand how you can get caught up in things but the very minimum we do is make sure customers are contacted and even though this is just an antique dining table that they can alluded to on the phone that people aren’t into anymore again I would assume at the very least you would contact somebody and let them know you’re not interested Appraising your...

Do NOT support this business. They are completely rude, unprofessional and do not care about their customers in the slightest. My boyfriend was extremely excited to come check this place out and we were finally able to go on Saturday only to be greeted with pure rudeness. We walked inside and there is a gate after the front door, my boyfriend was trying to pull it (as the sign says on the gate to pull), and the man behind the counter goes: “pull the gate. DON’T YOU KNOW HOW TO PULL???” It only got worse from that moment on. After entering, the same man behind the desk rudely told us about the exhibit they were featuring, confusing us as to what was really going on. About 5 or so minutes after browsing the first floor, my boyfriend asked a man if he worked there & the man replied yes, while starting to speed walk away from us in the middle of the conversation, my boyfriend then asked if the second floor was open & the worker said “Nope.” and then the worker flat out walked away! I actually cannot believe that these people think it’s okay to treat customers this way. I didn’t even want to leave a review but I’ve been thinking about it since Saturday and it is extremely upsetting to me. I will never spend a penny...