McDonald's — Restaurant in Detroit

On 4/15/2021 my daughter, Matty decided to get us McDonald's breakfast from this location. After returning she stated the line was long. What happened during the visit is as follows.

Matty's account is in quotations: "After waiting for a bit (from 10:20am to 10:29am) upon ordering the cashier stated breakfast was over (breakfast ends at 10:30 on the week days). I informed the cashier I arrived before breakfast ended and wanted breakfast. Many of the other cars waiting still wanted breakfast as well (I could hear them exclaiming from their cars). Next, the manager came to the intercom once again stated they were switching to lunch and short staffed. I explained how long I had waited and the fact they were short staffed was not my fault or doing. Since the inside is closed for ordering or dining I had no other recourse, but to get into the drive-through line. After some hesitation the manager stated he would make our breakfast. Based on my receipt I cashed out at 10:42 am.

Fast forward to today 4/18/2021. For context I live 3 minutes away from the location by car. Matty's account again in quotations: "While helping my nephew with his homework. He asked if we could have McDonald's breakfast. It was about 10:35am. I remote started the car, put on my shoes, gathered my things and left.

In the time it took me to get my things together and get there I arrived about 10:45ish. No other cars were at the intercoms so I didn't have to wait to order. The cashier asks what I wanted (she never mentioned anything about sausage this is important to note for later). I attempted to order 3 meals starting with a #2 (Sausage McMuffin with egg meal or Sausage Egg McMuffin meal) with a large coffee leaving room for cream. The cashier asked "what is a number #2?" I stated it's a Sausage McMuffin with egg meal. She next says, "We have no sausage available." Then corrects herself saying, "well really we are trying to switch over to lunch." Now breakfast ends at 11am on the weekend. Clearly, I made it before the end of breakfast. I tell the cashier they just don't want to make the sandwiches.

Another voice comes over the intercom stating they are waiting on a delivery truck. The two start talking to each other about my order. Then the second voice said, "Well, she can have a good day." I was not rude or abusive before this point, but after she said that I thought to myself "wow" and I used an expletive. Instead of going back and forth with them I decided to write a review. My Mom (Pamela N) suggested I use her profile since she has more reviewers (or followers I'm not sure of the term). Honestly, if I could rate them 0 or negative stars I would.

Next on to the survey from Thursday's visit and after, make a call to corporate...

Shortly before 8pm I arrived for a curbside pick up. I’m feeling patient and not in a hurry.

You see, I live a few blocks away and don’t care for unnecessary car trips. Cars are bad for the environment and pose risks to pedestrians.

I elected for the curbside pickup because the store closes their lobby arbitrarily.

After 20 minutes the food was still absent. Calling the store yielded nothing, it just rang.

So I walked home and got my car. Without my car I was a poor street person. Someone who could be ignored. But with the car the metamorphosis could begin.

I drove my cool black car back to the store and waited for my turn at the speaker. When I pulled up the cashier informed me they were only accepting Uber eats or delivery orders.

I thought this was strange.

Using ambiguous terms I explained that I had a mobile order through the app which I had paid for. They asked for my name. I provided it. They told me I could come to the window.

At the window the cashier quickly handed me a receipt. I informed them that this was not my order and I repeated my name and order number

She waved me on to the next window. Deep down I knew the issue wasn’t resolved. I’m a glutton for punishment though.

Now I had every intention of stating my feelings at the window. But I just sort of hit it off with attendant. I fished for the name of the owner but couldn’t get it.

The soda I received was incorrect. I asked for a replacement which was granted.

The bag of food arrives. I didn’t need to open it. I knew it was wrong. Something inside of me clicked. It doesn’t matter. We are here to be here. This is the meaning of life. That in spite of complete chaos we carry on just because. For its own sake. This was no longer a meal. It was a pilgrimage into myself.

The cheeseburgers which I did not order but received were bad. Both in presentation and taste. The fries were not good either.

Don’t go to this store for the food. Go to learn something...

If you're one of those men that says you're never to hit a woman no matter what! Then, stick to the drive-thru experience. Not that these women taking orders on the inside are irate verbally per say, but they're extremely passive aggressive and nonchalant about the importance of your time! And, if you check them on their lack of organization and understanding of the kiosk system and how it's supposed to function. To speed up people's orders, and how it's not to slow down their orders. Sarcasms annoyingly flow out of these women's mouths. These Negresses behind the counters taking orders will tell you that the deals you get on the kiosk doesn't apply to what you order at the counter if the kiosk isn't taking credit cards. Even though that kiosk still prints out tickets of what you've ordered. The kiosk does print out tickets even if you choose the (pay at the counter) option. The personnel there seemingly don't understand the function of the kiosk system in their own place of operations. When I was out of state, I had my first run-in with the McDonald's kiosk system. You place an order on the screen, get your ticket, and wait for your order to be called. However, at this location, you get your ticket, and no one calls your order! You wait and wait, until you so happen chance hear one of the women taking orders telling another customer that they're still supposed to stand in line and order...wasting your time! No point in the kiosk system then, right? But leave it up to these dimwitted Tee-H-O-Tees to try an offset your logical reasoning with that of their own specialized circular lies of logical fallacies. Peoples!!! Avoid ordering on the inside of this location unless you possibly want the smoke, and a jolt of satanic energy in...