KFC — Restaurant in Dry Ridge

My family and I were recently visiting the Williamstown area with my inlaws and some of their friends. Most evenings, we made dinner at the Airbnb where we were staying, but on one particular evening, my wife, kids, and I were on our own for dinner, so we decided to give Kentucky Fried Chicken a try. KFC isn't a place we visit frequently, so we were looking forward to trying something "new." You know, that's what you do when you're on vacation. Am I right?!

The food we got was pretty good, but the order wasn't quite right, preventing me from being able to give it 4 or 5 stars. We got more rolls than we ordered which would usually be a good thing, but we were missing all of the honey we had ordered (bummer). It's a small mistake, but we were far from home and didn't have our usual pantry full of stuff that would allow us to make the best of the situation.

I could understand a simple miscommunication if we'd ordered at the drive-through, but I placed our order through the mobile app. I assumed this meant every aspect of our order was displayed on a screen during fulfillment. After 92 years of operation, I expected these mistakes to be eliminated. However, I'll cut you (KFC) some slack. Every corporation I've ever worked for has been around long enough that they shouldn't be making the mistakes they do either. Just keep that "continuous improvement" mindset, and the stars...

I walked into KFC hungry and desperate, and what happened next can only be described as a poultry-powered epiphany. The chicken was so crispy it sounded like fireworks in my mouth. The mashed potatoes were smoother than a jazz saxophone solo. The gravy? I’m pretty sure it was made from the tears of angels and pure deliciousness.

Meanwhile, BP is out there trying to figure out how to sell gas without triggering an existential crisis. I once tried to pump gas at BP and ended up with a free lecture on the history of disappointment from the pump itself.

KFC’s staff actually smile like they want to be there, while BP’s employees look like they’re starring in a real-life horror movie titled “Pumpocalypse Now.”

I swear, the only thing BP is good for is giving your car a sad pep talk before it breaks down. KFC? KFC is a crispy, finger-licking beacon of hope in an otherwise disappointing world.

If KFC was a superhero, it’d be saving taste buds everywhere while BP just trips over its...

Sometimes I have a wonderful experience here even if I have to wait if I go through the drive thru.....but when you don't get a receipt with a pick up number.....that creates a problem...don't give a care about indoor orders.....or drive through. I decided to come inside because my order was small.....I just asked if that was my order(never got a receipt)......so disorganized. When you run two brands out of one kitchen you are going to have problems. I will certainly make a different decision from now on. It's a shame.....most of the employees are nice even when I wait. When simply I asked what my order number was this older lady said " Your order will be up when it's done"...... I know it's hard to find help......but trust me she isn't help....... Cancerous employees cause more problems in this industry.......and she's outside...