Jack Pallino's Pizza — Restaurant in Dunedin

3 star service? Not the server, Kendall did great. There was a mixup on our "Ricotta Be Kidding Me" pizza. We ordered with sausage and mushroom on only half (because one of us didn't want sausage or mushrooms) and it came out with sausage and mushroom on the whole thing and ricotta on half.

That said, no big deal we had wings to eat, and some butternut squash soup. Both delicious. Kendall left the first pizza to hold me over until the new one was made.

Enter Isabelle the manager. she asked what's wrong with the pizza. She offered to discount the wrong pizza or remake it.

We needed it remade so the no sausage mushrooms person could have some pizza. So she said ok and took the pizza I was eating and threw it in the trash.

Amazing.

I felt like I was trying to rip them off for $22 worth of free pizza.

I assume there are better scams to run on restaurants than a free pizza. I think a lot of pizza joints give pizzas away after you buy five.

I'm sure the pizza that was made wrong would have never made it to the starving children of Africa. But I probably would have thrown them a couple of bucks for it and had it for lunch instead of throwing it in the trash.

Or wait, Isabelle could have eaten the cost the pizza that they made wrong and thrown it in gratis cause my wife had to wait twice as long to eat some pizza.

To look at the bright side, the weird interaction with the manager has resulted in my all time longest Google restaurant review.

I'll come back, cause the service is always good. But I may check to see who the manager on duty is before I order.

Such a weird...

I don’t think I have ever been more disappointed spending $60 for just me and my 5 year old.

Ceaser salad. At $13 I expected this to be the Ceaser of all Caesars. It was only a half plate. And super tart. No more then you’d get in a side salad at another place.

Pizza: on the door it says they serve slices until 11. Having a small child I’d hoped to just grab him a slice. They did not have slices. So I had to order him a whole cheese pizza. Which are all personal size pizzas. I was Charged for the Architect pizza. Which really made me feel pretty cheated. If they are not going to have the slices, they should atleast offer a “kids” pizza option.

Artichoke dip: taste wasn’t that bad. Very little artichoke actually in it.

Pizza bread: which they serve with the salad and the artichoke dip. Definitely don’t think it was freshly made. But more like it was baked earlier in the day and was quite stale and hard.

Espresso Martini: this was pretty good. But made in the tiniest martini glass that wasn’t even full. Think they could give a little more for a $11 drink.

Waitress never asked if I wanted another drink.

Came home and still had to make us food.

I do understand rents are expensive in downtown Dunedin, but there are many others that are not sacrificing quality and quantity for comparable prices. I can’t imagine they get many repeat customers, and why the place was so empty. Needless to say, I was super bummed. Especially for a dinner that didn’t even have any protein/meat. Really really...

Very nice pizza, but very odd service. I have been here dozens of times since moving to Dunedin 5 years ago, because it is in walking distance. Over this period of time, I have had some very odd experiences while trying to pay in cash. At first, there was no credit card surcharge. During the Covid, they instituted one, and I switched to cash. One time I was presented with a bill that showed the 4% charge on it, even though I was paying with cash. I had to send the server back for a refund, which was not handed over graciously. Other times, they seemed to have difficulty making change for my cash. Once, they asked me if I wanted my change, because they didn't have enough coinage on hand to give me exact change. I darn well did want my change, and they had to run around and dig up exact change from the staff. Yet another time, I handed over $40 to pay a $32 tab. Server came back with $8, and I said keep the change. She said, "All for me?" in a tone that bordered on the sarcastic, though perhaps not intentionally, but it was obvious that I meant it to be her gratuity.. Since then, I have made sure to have tons of coins with me, to avoid weirdness from the wait staff, but do not visit there as much as I did, because this is an unnecessary thing to have to deal with. This is not an inexpensive restaurant, and the least they can do is have a couple of rolls of coin somewhere. Pallinos: If you don't want to accept cash anymore, do so, in which case the 4% upcharge can disappear into your (already a bit...