A friend and I popped in after the BBQ festival at Mile High on Saturday 6/15/2019 to have a drink. I visited the restroom and in the stall next to me, there was a young girl that seemed to be in distress, vomiting and incoherent, her friends were on the floor trying to help her and calling family on the phone. 45 minutes later this young woman was still in the restroom in the same condition. I myself am a healthcare provider went back in to the restroom and suggested that the young woman be taken to the emergency room. I was then confronted by the "manager on duty" a young, seemingly inexperienced girl who told me "everything is under control". I informed her that this young woman has been in the restroom stall and in the state she is in for at least 45 minutes and everything was not under control and this establishment is responsible for the patrons state when she leaves. The young manager then said "I did not pour the alcohol down her throat'. She then asked me to leave and that I was not needed. 10-15 minutes later I witnessed a young man carry the young girl from the bathroom to a car where she continued to vomit. It is horrifying to me as a parent, sister, friend and nurse that a "manager" of any establishment could be...
Read moreFood sucks. Bartender is all alone. There is no help to bus or make drinks. The cook obviously wasn't trained on the menu. Don't expect to get your food the way it states on the menu, I ordered a Buffalo Chicken Wrap, (Chicken, lettuce, cheese) it came out without cheese and was not wrapped, so the sauce literally poured out from the bottom. Bartender didn't bother to bring me silverware or a napkin or ketchup for my fries. I couldn't eat the soggy-bottom chicken wrap and asked for another item from the menu, which also said it came with tomatoes on the menu and it did not have any tomatoes in it! On a reorder? When I mentioned that it should have tomatoes, the bartender didn't offer to get me any she just gave me attitude and walked away. Geez I guess I should be drunk at 2:00 so I can't read and don't care. Much better when it was The Cooler. Definitely not...
Read moreThe wings were great and the service at the bar was fantastic, but that went out the door when we moved to a table as our group expanded. Entire drink orders forgotten, several rounds of mistakes on our wing orders followed by long waits, and the table of three behind us was served three rounds while we waited for one round of replacements. Our server was largely absent from the front of house while we were seated and we ended up walking out when we couldn't get our last order brought out after leaving a tip well beyond 20%. I felt pretty let down by the experience, but I'll give y'all another try... I'll just remember to avoid that particular server like the...
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