I have worked next to this location for 3 years and I have never had any issues, they have always treated me very kind and have always made my drink exactly the way I like it.
I went in for my usual drink and the girl immediately made me feel uncomfortable. I ordered my drink the way I usually like it and she just denied me and said she couldnāt modify my drink the way I like it. That there was no way she could charge me for the add on at the register, so I just ordered another drink. I was the only customer in the establishment at the time. I watched the girl make my drink and I guess she thought I looked away but I clearly saw her SPIT into my drink. When I confronted her about what she had done she denied it. I kept calm and asked her nicely if she could please remake my drink. She refused. I left without a drink and no refund. I told her I would be contacting management and cooperate. If Iām paying nearly $10 for a drink I would love to have it made the way I like it.
Since this incident I have called management and reported the girl, I have left messages with NO CALL back. Iāve called and emailed the corporate office multiple times still with no response.
I will be spreading the word about the poor communication with this company and the customer service at this location to my customers my friends my colleagues and family about the employee that SPIT into my drink at...
Ā Ā Ā Read moreRecommended! Happy Lemon truly impressed me during my recent visit. I arrived just five minutes before closing, expecting to be turned away or rushed, but was met with exceptional service. The staff took my order for a large boba milk tea with half ice and half sugar with a warm smile, showing no signs of irritation despite the late hour.
When the drink initially leaked, the employee promptly resealed it to ensure it was properly sealed and wouldnāt spill when I inserted the straw. This extra attention to detail demonstrated their commitment to quality and customer satisfaction.
The shop itself was spotless, with clean tables and floors, reflecting high standards of hygiene. The boba milk tea was perfectly crafted, balancing flavor and texture and served at the ideal temperature.
Happy Lemonās combination of top-notch service, cleanliness, and high-quality drinks makes it a must-visit. Their willingness to accommodate customers even at closing time and their careful attention to drink preparation speak volumes about their dedication. I highly recommend Happy Lemon for a great drink in a welcoming...
Ā Ā Ā Read moreI would have to say this is my favorite boba store in metropolitan Denver. There hasnāt been a drink that I didnāt like. Iāve tried the jasmine milk tea, freshly squeezed lemon jasmine green tea, strawberry lemonade, and their infamous bubble waffle. My go-to will always be the jasmine green tea, but I appreciate the variety that they offer. For the bubble waffle, there are two dipping sauces and one is definitely superior to the other. I just never remember which one so I always end up ordering both anyways. Fun story, I met a friend here and she told me that sheās not a big boba drinker. I was worried that she wouldnāt like the drinks. A week later, she had let me know that she has gone back twice since our first meeting. Needless to say, thereās something for everybody here. The location is also fantastic! I saw so many people similar to me who got a drink from here and then walked a loop around Sloanās Lake. Truly a good time with a walk and a...
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