Coffee Box — Restaurant in El Paso

We've been to Coffee Box numerous times, and while they have very good coffee, I'm not sure that we will ever return because they never seem to follow their published business hours. My husband and I travel fulltime and in early 2020 we rented an Airbnb in Anthony for 6 weeks. We discovered Coffee Box early in our trip and visited so many times. I fell in love with their iced coffees so we made the drive to El Paso many times despite it being an hour roundtrip. We were in Las Cruces in January 2022 and made sure to verify their hours before making the 2-hour roundtrip drive because we were so excited to patronize them again. Unfortunately, when we arrived, they were closed without explanation. This was not on a holiday, and the closing was not mentioned on their website or social media accounts. We were pretty upset, but despite that, we decided to give them another shot. We are back in Las Cruces for a week currently, and on our way through El Paso on December 30th, we stopped for drinks. Since it was so cool out, I opted for a hot drink this time and I absolutely loved my cajeta latte. I loved it so much, that we decided to make the long drive again the next day, but called and they were getting ready to close several hours early, despite their posted hours. We thought we'd go the next morning, but since that would be New Years Day, I messaged them to get their hours and they informed me they would not be opening until 3:30pm. Now, I can understand a business closing or altering their hours on a holiday, but why open a coffee shop at 3:30pm, especially on a day that most people could probably use a little extra caffeine. I'm sitting here right now thinking how much I'd love another cajeta latte before we head out of the area this weekend, but I don't want to drive another 2 hours out of my way only to find out they are closed. As a business owner myself, I can't understand how a business can get away with just being open whenever they feel like it, especially because I know Google frequently verifies business hours. Plus, why not use their social media accounts to share closings or altered business hours. TLDR - excellent coffee drinks, inconsistent hours - also there does not seem to be any free or oversized vehicle parking nearby which is a bummer when we're in...

This is our second time going to coffee box. Both times we have had the same issue. They have terrible service and a horrible system for keeping track of orders. The first time we went we thought it was just because they were busy, they gave people the wrong drinks because they don’t ask for names or pay attention to customers once they order. They just set the drinks out with no description or calling of drinks most look very similar. They made our drinks after several people behind us and when I went to ask about it they then made them the wrong and smaller size than we had paid for it almost took us 30-45 minutes for 2 simple drinks and pasties they didn’t even warm. The drinks were fairly good and unique. We decided to try again when it was less busy, there was one person ahead of us and no body else. They proceeded to make people’s drinks out of order and several people behind us got their drinks and food before us. We were waiting 15 minutes before we got our drinks when there was only one order with two drinks in front of us. Then when I had asked they couldn’t find the order, and didn’t really say much and just handed me drinks. I asked what drink was what and they didn’t even know. They gave us a wrong drink and they were not good and just thrown together. The baristas didn’t really even care either time, there was no remorse or apology. I understand when it’s busy it can be like that but clearly their system is flawed and needs some help keeping track of orders. Also, some kinder baristas that actually care about their customers and the product they are paying for may help. Get some printable labels, write the order on the cup, or even ask your customers names, and have a separate pick up area too maybe. All simple things that could easily improve your system and probably save everyone some time and stress. We will not be coming back or...

If you're looking for a cozy coffee and tea joint that will give you a unique and inviting experience, look no further than Coffee Box. This quaint coffee spot is located right in the heart of downtown, and you won't miss it because of its bright orange trailer that pops out among the other buildings.

You can order at the end of the trailer that's opposite the park, and take your drink to go, or if you have time, you can hang out and enjoy their well-designed indoor or outdoor space. The indoor space is particularly inviting, with a comfortable and relaxing atmosphere that makes it easy to unwind.

The trailer is expertly crafted and designed to provide a cozy and comfortable environment that invites you to stay awhile. The outdoor seating area is also well laid out and provides a lovely ambiance, making it perfect for catching up with friends, working on your laptop or simply enjoying some quiet time on your own.

In terms of drinks and pastries, Coffee Box offers an extensive selection of coffee, tea and other beverages, as well as a variety of delicious pastries that are baked fresh every day. Their menu is carefully curated, and the quality of their ingredients is evident in every...