Jimmy John's — Restaurant in Elk Grove Township

Went in last Friday at 6:10. Ordered my 1st sandwich, a slim ham and cheese and the kid behind the counter told me they had no provolone but they could add Parmesan. First off, gross. Second, they 2 are nowhere near the same. So I said “you’re out of provolone?” and he said no but we put it away already bc we close in 45 min… 45 min?!? So anyone that comes in for the next 45 min can either get no cheese on their sandwich or parmesan cheese on their sandwich?? I told him that was disappointing and he said “I guess I could dig some out from the back” As appetizing as that sounded I took my drinks and left and went next door to Panera for 2 sandwiches. I can’t imagine the money this store loses if the employees put everything away 45 min before closing each day. Won’t go back to...

Honestly I'm flabbergasted. The level of quality is shocking for Jimmy Johns, and I've been going there since college over 20 years ago. We ordered 4 sandwiches, and not one of them was correct. One of the sandwiches didn't have meat. A club lulu. Do what you want but this place can go pound sand. We are angry. And when we called they said they could do nothing and would leave a note for the manager. We'd have to call back tomorrow to take care of it. Gotta be kidding. Club along with the...

Ordered at 12 it was 1:10 and nothing called like 10 times and nothing so I had to drive over there just for the guy with the biggest double chin I’ve seen give me the worst attitude like it was my fault his system went down. Told me if I didn’t like it to cancel the order online. Got a call at 1:26 that they weren’t going to be able to deliver my meal. Have yet to receive my refund because apparently they have to cancel it...