Oggi's Sports | Brewhouse | Pizza — Restaurant in Encinitas

My parents had lunch there on Monday. They had a good experience, so they made a reservation on their way out for this evening, in celebration of their 59th wedding anniversary.

When we arrived, they had no record of our reservation for 10 people. That should have been an omen. We were seated after a 5 minute wait. The place was busy and clearly understaffed. The servers were in continuous motion. Our drink order was taken in a reasonable time, but we didn't see our waiter for another 20 minutes. She apologized when she finally took our order. We didn't see her again until our meal was completed. It took about another 40 minutes to start getting our food, which arrived over a 10 minute interval. I had to go into the kitchen and spoon my own ketchup and ranch dressing for my wife. My father had to go into the kitchen to get parmesan and pepper for his pizza. I returned to the kitchen, as though I were a server, to retrieve my niece's order of fried pickels. We tried ordering a drink from a person who brought our food, but he said we had to order from our server. We were never able to order that drink.

The food was poor (mac n' cheese, fried pickels, pineapple pizza) to good (magarita pizza, salad).

We should have at least recieved an "I survived Oggi's" T-shirts on...

I’m really disappointed with the sanitation standards at this restaurant. When I used the women’s restroom, there was no hand soap available at all — the dispenser was completely bone dry. On top of that, the bathroom had a strong, unpleasant odor, reminiscent of period blood, which made the experience even worse.

I informed the hostess, and instead of addressing the issue, she casually told me to use hand sanitizer. That response honestly made me more concerned. If there’s no soap for customers, are employees washing their hands properly before handling food?

This isn’t a small oversight — basic hygiene should never be optional, especially in a food establishment. I ended up losing my appetite and left feeling uneasy about the cleanliness behind the scenes. I hope management takes this seriously and improves their...

The review starts with Michael D is the worst non-attentive server of the San Diego County/ As a top 5% google guide I have a pretty good baseline. Timing of the food, over a 20 minute period we were served our orders. We thought our sons order was missed as he was into the second slice of pizza from parents order. Auntie was done eating by the time his order showed. You almost forgot to ask how we were doing. We lied, by then it was too late and we thought you had forgotten us. We needed more beverages and condiments and you never came by. We asked another sever and nothing showed up per our request. As LEGO land season ticket family we won’t be back and will happily find your competition and have a better experience. I normally have 3+ pints and only had one since you never asked. Bummer I come for...