Wendy's — Restaurant in Enfield

I am updating my review of this place. Since my last visit, this particular location has gone even further downhill service is horrible staff don't care. Managers don't care, ordered a double stack, and it was definitely served to me on a stale bun that crumbled apart when I bit into it I wasn't gonna even bother going back up to have them fix it as the cashier looked like he was high as a kite didn't want to be there and had better things to do the lady who brought my food to the counter from the back literally tossed my food on the tray after asking if I was dining in and gave me an eye roll. Then another guy comes in after I had ordered gives the cashier his order then goes yo I can get that discount right now the visual context is the two of them didn't really seem to know each other but the cashier gives him a discount on his food anyways. Then to look busy he comes out wipes down a couple tables that where already wiped down while on his phone when done goes back behind the counter and seems to struggle on what he should do next then proceed to take out his phone again. ( like really dude ) its a job not your leasure time. corporate really needs to look into this store and potentially do a revamp on staff and management if there not up to the job and thoroughly train a whole new crew...

Service was good, no Frosty's which was fine because of the time. But I get home pumped to eat, I ate my fries first open my sandwich and it's a double cheese burger with lettuce onions pickles and mayo, I order the asiago sandwich meal, I don't eat meat, I don't eat mayo, lettuce was a joke the 6 soggy pieces that looks like it came from a pre made bag purchased at Walmart, I don't eat pickles, plain and simple it wasn't my sandwich and you guys were close so it's not like I could call or have my husband walk or ride his bike back, so I spent 12.99 on basically fries very upset. At least the fries were good. I don't even eat take out but after a long night at a concert and everything expensive I wanted a club chicken sandwich with the stuff indians can eat. And now, and by the the time my husband woke up he had to get ready for work so I didn't get to eat out of four people. Insane. #enfield #elmst this was...

Waited over 20 minutes for 2 fresh chicken sandwiches combos and they prepared the sandwiches wrong , the receipt was correct. I made the supervisor who had on a red shirt with blonde braids, she could care less and she said that girl is the best sandwich maker we have, I said well she made both of my sandwiches wrong, the supervisor did not apologize, I requested a refund. Also the 2 girls up front 1 with 2 long braids and the other girl with red braids were bagging up the food, they both were touching / bagging the fries and nuggets and then touched their faces and neither one of them had gloves on. I brought this to the managers attention and she could care less, only 1 girl put on gloves the other did not and continued to touch the prepared foods with no gloves and she was on the register. Bad service, staff have bad attitudes the manager with the red shirt and blonde braids needs more...