I wasn't happy AT ALL with my lone experience at this Dunkin Donuts location (south of Broadway and Yale). My transaction was at 5:53 PM on 08/04/2018 (a Saturday). I don't expect to be wined and dined via a drive-thru experience, but the personality of the guy who gave me my order was lacking; he definitely didn't want to be there. I don't really care about that, but I'm writing this review with some irritability, so I figured I'd mention it. The reason I'm giving this location/experience one star is because upon getting home to drink what I ordered, I saw two "large" cappuccino coffees were EACH half full. The volume was less than a small. A large McDonald’s coffee costs $1.00 (and it’s just as good). This guy – whom I will now call "Mr. P." for Mr. "Personality" – charged me close to $5.00 PER “large” cup of coffee that was half full (if that). According to my math, that’s damn near $1.00 per ounce of Dunkin Donuts coffee. That coffee better make me jump higher and run faster after drinking it, or I’ll NEVER go to this location again, and I’ll tell everyone I know to never go there. Go to McDonald’s and get a large coffee for $1.00 instead of a large/small for $5.00. Or, go anywhere other than the Dunkin Donuts location at 2766 S Broadway in Englewood, CO (80113)....
Read moreDrive through staff aren't with energetic bubbly smiles today... They are🥶 I would have definitely given them a five star but the attitude of the server and cashier was obvious because I had ordered at the speaker a hot macchiato with carmel and then when I approached the window, the person was beginning to hand an iced macchiato to me, and I had to correct the situation and advise her it was a hot macchiato
The person at the window looks mad like she/he needs to takes a breath and as the person is walking away the person says aloud frowning, she did not hear me say that while using a firm tone; however, it's not that I wouldn't have taken it it's just that I was ordering for the person in the backseat who just had come from the dentist and they had been out in the cold and they needed something hot.
I hope the next time that I go back to Dunkin' donuts that the ones that were serving the public understand that their facial expressions and tones do matter and it's kind of scary because we are in the car, the drive through will never know if a person like that to catch a real attitude and go make our coffee and possibly be spitting in the coffee or doing something that could cause somebody to have diarrhea... Feel better staff...
Read moreThe negatives vibes from this Dunkin Donuts is off the charts.
The first day i came here the store called the police on a woman who was minding her business. She had an ice cream in her hand from the store so she was clearly a customer.
When the police came they dragged her away like an animal. She kept yelling for someone to help her because she didn't know why she was taken away. I wish i could have helped but i wouldn't even know how, as a regular samaritan. It felt extremely illegal.
The second day i came, i received a cracked up and a portion of my drink leaked out. When i told them I had a cracked cup the worker with a long goatee and short hair handed me a cup and motioned for me to pour my old cup into the new cup and didn't even offer to refill my iced coffee. He looked at the cup and said "yeah they've been coming in like these a lot" and then walked away.
The negative vibes from this store is off the charts. It's almost like they feel guilty or ashamed of something that's going on behind the scenes. It's really really really weird here. Nobody here treats you...
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