Hawaiian Time — Restaurant in Eugene

I have recently been very let down by this location. It seems they can't keep staff even log enough to keep their doors open during regular business hours. Last week I went and they were closing at 3pm since they had no staff and I was told they ran out of pork and since they were leaving early were not making more. I am not sure how you run out of pork by 3pm if you normally stay open until 930pm. I settled for the chicken and when I got back to work it was the dinkiest portion of food ever. I went back today and I called before to make sure they were open and had the pork. They said yes to both. I went there and although it was very dead inside with only a couple other customers it took over 18 min to get my 1 mixed plate lunch. Forgive me if I am wrong but isn't the food already cooked? Don't they just scoop it onto the plate? I waited patiently and then when I got back to work and started eating my lunch the rice was not all the way cooked. I could only eat some of it as the rice was crunchy and not cooked through. But since I was on my lunch I ate what I could. Each time I tipped the team there but the last 2 times I was there I spent over $35 for the plates. This is a lot of money to not get food that was worth it. Do better at this location. This...

Attempting to plan ahead I called my order in 20 minutes prior to arriving to Hawaiian time so I could rush in and grab lunch for work. I was told 5 minutes. When I arrived 20 minutes later I payed the gentleman at the counter, and he asked me to stand to the side and wait. The ladies that were directly in front of me recieved their order that they had JUST placed at the counter, then the gentleman that placed the order at the counter that was standing BEHIND ME in line recieved his. 10 min later after seeing multiple people recieve there order, that had entered after me that were placing their orders at the counter I asked the cashier if they had forgotten my phone order. He said no, we put in phone orders at a much later time. (Kida weird if you ask me?) Anyway it typically wouldn't be a big deal, but i was late for work over this. If you are in a rush order at the counter. I guessi don't understand the point of calling in an order at this establishment. The food was good...

Went in. It was a dead quiet atmosphere. Felt a bit awkward. The cashier was actually nice, he said they were out of pork for my mixed plate so I tried the other kind of chicken that came heavily recommended, but that I’ve never tried. Honestly, I didn’t really get a chance to enjoy my meal. When the kitchen staff is too quiet and making awkward gestures in the back, it never makes for a stellar eating experience. Got home and dug in… the chicken was ok but I would’ve just rather went with the non spicy kind I usually get. About halfway through eating I bit down on something that felt hard like an uncooked grain of rice but that had some not so tasty flavor. Could have been nothing but you never know. Didn’t make me feel very good about eating the meal! Didn’t make me feel very good after. 👎🏽 sidenote: the ones in the Springfield area are much better. Was kind of surprised to find this! But this is a highly location dependent review. Consider hiring new...