Sara Donut — Restaurant in Euless

My daughter asked for birthday donuts for birthday. I called and ordered them from Sara donut. Even with spelling her name for them 3 times, including breaking down phonetically (example: B as in baby), they spelled it wrong. On top of that they looked like they were decorated by a kindergartener. I was told to give them 10 minutes and they would fix it by putting 2 regular donuts together to make the b. I didn’t have an extra 10 minutes as I had to get back and get my daughter up and ready for school and that would have looked even more horrible. So I got up and ready early, and got my daughter up late, and still didn’t have the one thing she asked for on her birthday…special birthday donuts. The only positive is that she was having trouble running my card the when I ordered them so I am not out the $50 for donuts...

I came in this morning for the first time, there were 2 people in front of me. I waited patiently while they placed their orders. Still waiting, a man and 2 children came in behind me. Once the women at the counter finished with the people ahead of me, she immediately went to the man and his children, who came in after me. She acted like I was invisible, fortunately the gentleman pointed out, I was ahead of him. I was buying donuts for my staff, wanted to try Sara's because I had heard so many good things. It was the worse experience, the person at the counter, a female, I told her it was my first time, she was extremely rude. I will...

There is NO better donut store than Sara's. They taste far better (like, we actually did blind tasting and can tell the difference) - strawberry donuts actually taste like strawberries, the maple is to die for, the glazed donuts are fluffy and soft. I can't rave about it enough - and to top it off, the service is impeccable. Everyone is polite and clearly happy to be there, the store is clean and has been remodelled in the past year. The owner still recognized/remembered me even when I came back after college! We've been coming for 9 years and will keep coming as long as they're open; I'm hoping to bring my...