Sharetea HEB — Restaurant in Euless

Let me start off by saying this review is not indicative of all ShareTeas that I've been to, only the one in HEB. There are several ShareTeas that are amazing to drink at, have better service, better flavor, better working conditions. This review is targeted towards only HEB ShareTea.

This location in particular is very low quality, in terms of flavor (the store either overdoes it with the sugar or doesn't crush the ice enough) and in terms of the store itself (not much seating, very empty). The price of this place is much higher than most bubble tea places in the area.

However, the reason I'm writing this review is because of the working conditions I've seen on display here. The staff generally tries to do their best, but are constantly worked down by executives and associates. For instance, lately I arrive to the store for the first time in months to see an associate (I believe his name is Michael) screaming profanities at his poor employees, right in the middle of the store, for everyone to see. It shouldn't matter what he was going through, he should not be swearing at crying high school girls who are already underpaid enough. I have never experienced such a worrisome sight at any occupation business I've been to.

I strongly suggest that whoever is looking for a bubble tea place to try out iTeaLounge off of Glade Street. They have much better seating, games, better flavor, and better prices. It's about a minute from ShareTea in HEB.

ShareTea is constantly trying to hire new workers to fill in the vacancies from high schoolers who quit. I promise you, THERES A REASON WHY THEY QUIT! KungFuTea and iTeaLounge are much better...

HEALTH CODE VIOLATIONS!!! RUDE STAFF Go to Kung Fu Tea (5 mins away). Always friendly staff and clean store.

After waiting awhile found staff member squatted on floor playing with their phone. Placed order and rest of the staff came out of back annoyed they had to work. Watched male staff member used bottom of blender to level out the three Taro drinks, and since I did not want whatever was on the counters and grease from the blender in my drinks I asked them to please stop for that is cross contamination. No one acknowledged me, so I spoke again loader and asked if they heard me with no reaction from the staff. Asked if there was a manager to help out. Did see a female walk out of back and start making what I assume was my drinks again bc I was the only Customer. I walked around to the cash register and asked for the manager. The female said, “ do you want these drinks or not”. I declined the drinks, and asked for contact of the owners to which she said it’s on the wall. The wall has pictures and writing all over it, so Kelly C (found name on receipt) was not going to be helpful. I am waiting on my credit card refund and upset I lost my FiveStar points used on one of the drinks. Seeing this same concerns in other reviews and your offer of a free boba topping after showing this to your staff; I will pass. I don’t want risk spit in my drinks for 75 cent boba because you can’t...

Incredibly disappointed in the lack of human decency of this place. Me and my friend ordered two drinks and unfortunately my friend got sick in the bathroom(unrelated to the drinks). I asked the girl in the front for a cup of water and she refused to give me one without paying 92 cents. I told her it was for my friend getting sick and this is when she told me “if I give you this cup of water, management will see on the cameras and I will get in trouble”. I gave in and bought the water. I could not believe the callous and uncaring attitude this person had. If management is seriously not allowing them to give out a small cup of water when a person’s health is concerned, then they should work elsewhere and management should be ashamed of themselves. Please change this policy for future customers(couldn’t be me). Thank you...