Chick-fil-A — Restaurant in Fairburn

Really upsetting first experience here. I recently started working near and planned to eat CFA during my lunch. I came through the drive through and ordered a deluxe with no tomato. I emphasized no tomato because I’m severely allergic to it. It was read back to me as “no tomato” but when I received the sandwich, there was more than the normal amount of tomato. I should have checked it before I left the drive through but the line and wait was extremely long due to what seemed like a long order or some problem with the person in front of me. Sad that there wasn’t a manager being more helpful outside. By the time I got back, it was really upsetting to open it and realize there were tomatoes on it. I couldn’t eat it due to my allergy so I had to give it to someone else in my office. I understand simple mistakes can happen, but when an allergy is emphasized, it should be taken more seriously. Employee also looked tired, so that could have played...

The new location is absolutely stunning!! The dining room tables even had REAL flowers. There was even a real photo of a black person eating a nugget! For that reason alone this will be my forever Chic-fil-a home. The dining room attendant even snapped my photo at both photo areas. I was so excited about the new location that I walked out and forgot my cups. FIVE STARS!! I even got a free sandwich on the app from the owner when I opened the app! Ahmad and Peyton were the two cashiers who helped me with my order and showed me how to use the scanner for my phone. Great job guys!! Be careful driving into this location due to the residential area near by. A lot of pedestrians WALK to this location and they ensure the safety of pedestrians with 3 speed bumps at both entrances....

The manager was really getting on my nerves. He informed me that the other condiment were on the side so I went to get some. They were out. I requested mayo and he said again it was on the side apparently it wasn't any if I came back to request it. Then I was waiting on my ice cream. He said it was in the bag. Once again apparently not if I asked for it. Then I had three order and requested Polynesian sauce. I only got two packs. I requested more. He said it was in the bag. Apparently it wasn't enough for me to ask for more. Poor service on his behalf. Why not just give what...