Chipotle Mexican Grill — Restaurant in Fairfield

This is the worst chipotle experience I’ve ever had. The two bowls I had were not delicious but the worst part was the cashier who didn’t seem to understand English and had a nasty attitude and gave me a hard time about the kids meal. It comes with a side (fruit or chips) and a drink (fountain, milk, or juice). I asked for fruit. She said cup? I said yes because every single chipotle I’ve ever been to puts three mandarin in a little cup. She put the fountain drink cup in the bag. I said no, fruit. The kids meal comes with either chips or fruit and I want the fruit. She took out the drink cup and put in chips. I said I don’t want chips I want fruit. She pointed to the cooler and said we have apple juice. I said I don’t want juice I want the side of fruit. Meanwhile she’s scowling at me the entire time. I said I don’t want juice I want the fountain cup and a fruit. She put chips in the bag. I was so annoyed I just took the chips and left. When I got to the car to ask what drink they wanted I saw the fountain cup was no longer in the bag and had to go back inside and ask for the cup and that set off another idiotic exchange where I once again had to explain that the kids meal comes with a side and a drink and she’s still giving me the stink face before finally giving me the cup. When we got home nobody even enjoyed the food because it was all bean juice. It was less than a 5 minute drive and when we got home the bowls were nearly soaked all the way through. Never coming back to...

Very little consistency as portion sizes, cleanliness, and customer service depends on the day/time of your visit.

The dining area is usually pretty crowded(good food!) so we typically get take-away.

Their protein rations are pretty small but that's usually a corporate issue.

As a gender-confusing person ( bearded lady ;) ) customer service is important to me as many don't realize their discomfort with a different type of person is often painfully obvious so I've only been inside a handful of times as I've received mixed reactions from staff ranging from disgust to apathetic and uncaring to exceptionally friendly and professional.

Without knowing how I will be received, I would rather just avoid anyone feeling any type of way to my presence 🤷‍♂️ I don't need to assert my existence in a burrito bar lmfao

Delivery is hit or miss as sometimes instructions are followed and sometimes not and since I don't want to tip for subpar delivery(I'm a delivery driver myself), take-away it is.

The best way to order a great burrito is to order the burrito bowl and get a couple tortillas (one bowl makes two large burritos or 4 small burritos), get that home, slap it together and fry it...

I had a horrible experience- I had ordered off of Uber Eats from here and ended up getting the wrong order (my fault for not looking at the contents of the bag) but the print on the receipt had cut off the rest of the name and the other order just so happened to have the same first name so it was incorrectly delivered and I had to reorder. I got my usual burrito bowl and let me just say that it was absolutely unacceptable the way it arrived to me. I ordered a bowl with garlic steak, white rice, corn and cheese as well as chips. The chips were missing from my order so that was issue #1. Secondly, the employees threw on whatever garlic sauce they use for the steak and the sauce was in my bowl in CHUNKS, so I was basically eating huge pieces of over salted garlic. They also forgot the corn salsa and put tomato salsa instead. I hate raw tomatoes. The employees do not care and just threw together garbage. I had called multiple times to get my order straightened out and the “customer service” number was just an automated robot who was of no help whatsoever. Never coming back/ordering...