Burger King — Restaurant in Folsom

Ok, it pains me to write this review. I always enjoy a late night whopper meal BUT this night was terrible quality. Went through drive through, ordered whopper meal plus extras, paid and got my meal. Then, when I got home. What in the miserable state did I get burnt, leftover, at the bottom of the corner old fries!!! No, it was terrible looking and not edible. I EVEN ordered another large fries thinking it would be of good quality. What a waste of time and money. $30 worth now actually $15. I feel cheated. Fries had to be thrown away. BE CAREFUL with drive-thru.

To the owner, ya'all need to ensure employees follow rigid quality standards AND don't give your customers food you wouldn't eat yourself, let alone hide in a bag given through drive-thru. I'm sure they saw the food in its current state, why was it even a notion to give this to any customer!! Bad employee, bad manager, reflective of a careless owner. Please course correct before you continue to lose customers!

Regards, a very unhappy Burger King customer who now questions his loyalty to the brand. I hope this store changes their ways and focus on quality as well as...

I don't understand how fast food workers be crying after minimum wage got raised, and ya'll STILL can't get the simple job done! Aug.7 2025; I see an add for a BBQ Brisket Whopper that looks pretty good; something new I decided to try.. Funny thing is when I got home, you know what they forgot to put on it?? The mother Frankenstein BRISKET! Are you kidding me!? To add the cherry on top, the onion rings are salty as sweat from my eyebrow and taste about the same; and the milkshake machine always seems to be down. If I wasnt worried about them doing something to my food, this was one order worth driving all the way back out to get fixed.. how do you forget the one ingredient that makes this sandwich unique!? As it stands, I wasted $18 like throwing it in the garbage, and I'm still hungry. Thanks "Salty Bugger King" (Manager, please check the schedule who was working around 9pm on Aug7, someone should be fired over this.. No, I'm not a Karen, but you pay them too well now to be making this big...

We were heading to the drive in and running late. We went through drive thru and the employee was rude. And we had a large order with a family of 9. Only allowed to use one coupon per vehicle. They told us since our order was large to park and wait. Since we had to wait I went in to order the rest of our food with more coupons. I had to wait for front counter service for more then 15 min. Then after I ordered I had to request my cups for soda. And filled them myself. Then requested sauce and they said for me to get them myself. I had 9 sodas so I asked for cup holders and they gave me 1. I carried everything to car and dropped a soda. The cup broke. While we were driving to our destination another cup broke. Then while we were watching the movie, another cup broke and one had a hole and was leaking. By the way, this was our very first visit to a Burger King. We went because of the coupons. And from this experience, I will never take my family...