The employees at this place are either uninformed about the products or choose to lie about them. My mother and I went here and she bought one of the products in cellophane and when she went to put them in a bag 4 days later to bring to LA as a gift she realized that the best by date was expiring in just a couple of days. She brought it back and the employee told her she could not get a refund and that the date was not best by and that they had just made the product two days prior. My mom showed the employee the receipt to show that she bought it four days prior and asked how she could possibly believe that the product was actually made two days ago if she bought it four days ago. The employee didn't have anything to say and still refused to refund. My mom obviously didn't want chocolate that was about to expire so she left it there, although I thought this probably just meant they would resell it to the next unsuspecting customer. Hopefully they won't, but buyer beware. Also, they will tell you the chocolate tastes like the inside of truffles. It does not. After having tried it, it is more like fudge. Not that that would be bad, and I would normally give the company a good review for having vegan product. However, since you can't trust a word that the employees say, I can't really trust that at the end of the day I believe the products would be vegan. They may or may not be, but until the employees actually have a clue as to what they are telling employees, it is kind of hard to simply take their word for it. At the end of the day the employees should at least be trained to give a refund to a dissatisfied customer, because that is the only reason I have now taken the time to write this review on behalf of my mother. Next time give your customers a refund, and train your employees so they know what they are talking about. Maybe then it would be worth going back...
Read moreThis was our first time there. It is owned by a husband and wife. We kind of came inside on a whim because the name sounded interesting. Let me tell you that was one of the best decisions I ever made. This is by far one of the best chocolates that I have ever tasted. So creamy and decadent. They have a variety of flavors as well to suit every palette. The owner also informed us that they have vegan and sugar free options available. He was super nice and very welcoming. We informed him that we lived quite a bit of ways from the store and he said that they deliver and ship worldwide. He also did not hesitate to offer us samples since it was our first time. Will definitely be coming back to this establishment. Super glad...
Read moreI love this place. As a person who is dairy sensitive and gluten sensitive, the Chocolate Architect allows me to indulge in my favorite sweet. I used to call myself a chocoholic, but food allergies have deterred those urges. This place allows me to go crazy. So although I can't eat all of the chocolate here, I can eat some of them and they are AMAZING. You can also make special orders if you needed to. Warning, this is real, high grade chocolate, so it can be very rich. I say this, because the serving sizes are small, not to rip you off, but so that you don't over indulge and get sick. Less is more with this...
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