KFC — Restaurant in Forest Park

Whatever you do, avoid this location especially around dinner time. Food was definitely old, and it taste like they heated it up in the microwave. Details below: I pulled up to this location and ordered food in drive-thru. Place didn't seem busy and I was able to order immediately. I pull around and pay and was told to pull to the front and someone will bring my food out. No big deal, I don't mind waiting for fresh food. I pull around the front and there are about 6 other cars with people waiting for their food as well. About 5 minutes later someone asks me what I ordered. I tell her and she hands me the bag. I start checking it and it's definitely not what I ordered. Another person comes out and asks me what I ordered. I tell him that first person gave me the wrong stuff and start telling him my order and he finishes it so I think he has my correct meal. I tried to give him the other food back but he said have a good night and ran back into the store. I check this bag and everything looks like the right order. The guy and the girl comes back to my car asking for the other food and I started handing it back over. He looks in the bag and asks "where's the sandwich?" Which was in another bag that I had hanging out the window. He then asks "were you eating it?" And I told him no, I was not, but I did touch the food so it might not be a good idea to give it to someone else. The took the food in the store, grabbed another food item and tossed in the bag and handed it to a customer 🤮. The girl came back out with another order and I asked to speak to their manager and she said they don't have one tonight but the other guy was kinda in charge.

I left and went to work and one of my coworkers decided to grab a piece of chicken, and instantly regretted it. He spat it out immediately. This food is...

Well, I wasn't going to say anything about this but Google asked me. We actually spent 1 hour and 6 minutes in the drive thru , I know this sounds insane , the first thing you would ask is why would you stay there that long? We just kept thinking it would get better in a minute and any minute now things would get rolling and it was late there wasn't many places open so we just hung in there. Come to find out the manager had two people quit on him , he had two other employees there just standing around not sure why they couldn't help but this guy was doing everything himself, taking the order making the food handing the food out the window. I think this is great for that manager to take the initiative to keep going but... He should have warned people before they Place their order that this would take up to an hour to get their food. I believe that would have been the professional, responsible thing to do. Yes I will still visit KFC's my family and I love KFC, just thought I would share this experience. This was the Forest Park location, in...

This location has a country fried steak special every Wednesday which is not available on the app. I went in about 12:15 pm and there were 3 already people in line, all wanting the special. The person working the drive up calls out " you have to order at the kiosk and you have to pay by credit card." Well, no surprise, the country fried steak wasn't an option on the kiosk either. The only other person working apologized and said she'd be out to help, then went in the back. After about 5 minutes, and everyone still waiting, I walked out to order at the drive thru as more people were coming in. I was told there would be another 5 minute wait. The food was good, but all the waiting made me late getting back to work, which is only across the street. If you're going to offer a special, make it available at the kiosk...