Prologue
Fate undwinds as two friends venture unkowingly into what equals the witch's house from the Hansel and Gretel.
Chapter 1 The Craving
It was a dark and rainy night, very relaxing and enjoyable. My friend and i grew a sweet tooth and decided Dairy Queen would be a delightful treat to the senses... so we embarked. Our journey was swift and calming; as we approached closer we could hear the angelic glow of DQs florescent lights. Finally we arrived, i reached for the iron door that seprated us from ecstasy.. we were in.
Chapter 2 Greetings from the Frezzer
As we stood in line and waited for our opportunity at greatness we noticed we were being watched, not by employees but by the haunting faces of child posters. Time went on and it was soon our turn, i ordered first. Employee 1, who I'll call Buefurd, was kind, tired after a long day but still kind. I ordered a royal cheesecake blizzard, of course my usual, and favorite. I gave him my card and also a cash tip, i understand long days at work and keeping the customer service up when tired can be even more so tiring, i appreciate it.
Chapter 3 The Nightmare Begins
Shortly after receiving my card i walk away and hear Buefurd give my order to the employee 2, Agnes, who is creating the blizzards, and a response "i thought it was a s'mores." While holding the beginnings of a s'mores blizzard. I watched this through the window that seperated us in the lobby and thought "oh, im sure they'll fix it." I sat down and waited on the bench next to the pickup window until i was given the beauty herself. Yes! I thought to myself, the moment was here... and it passed quickly when i realized that it was still a s'mores blizzard stuffed with cheesecake to play it off. It was tear enducing.
Chapter 4 Contemplating Dairy
I sat with the s'mores blizzard for about 5 mins; each bite was as disappointing as when Judas betrayed Jesus. As my friend and i walked back home we talked about wether going back would be worth it, we both decided it shouldn't be a problem, easy mistake right? So we walked back and waited in line. My thoughts waiting were pleasant at first but slowly creept to become negative. What if they do make this a problem, i thought. No way, it was pleasant the first time, im sure it'll be fine, i carried on. Oh how i was wrong.
Chapter 5 Crème De La Crà p My turn to the window came, it was Agnes who stood there waiting for me. I approached. "Hello, i think i was given the wrong blizzard" I said "I ordered the royal cheesecake, this is the s'mores," i spoke in a polite tone. She replies "uhhh, okay" turning slightly away from me and quickly turning back and asking in a sassy tone "why do you think it's s'mores?" The earlier imagined situation became true, she's making it difficult. I respond "well, i can taste it, you can taste as well if you try it" she quickly responds as if she had never spoke of messing up the order earlier "it's a graham base so that's what it's going to taste like." I couldn't believe she was trying to cover up her mistake by lying, it made no sense. I then said "well it taste like a s'mores not the cheesecake" agains in a sassy voice she responded " it's a graham base blizzard, but i can make you a cheesecake blizzard if you want." I gladdy responded "yes please" in which she just turned away frustrated. I eventually received the blizzard i wanted.
Epilogue A Battle Fought and a War Won
As i said in the end i recieved the blizzard i desired in the beginning but, in a more difficult manner. The only reason I'm giving the review a two star and not a one is because i had a good intial interaction that could've kept being pleasant but turned sour because of Anges. Moral of the story don't lie, and don't...
   Read moreI really wish the location by Home Depot didn't close.They had the best customer service and was really good at making what you wanted. This one, not so much! Went there this evening and was really treated like trash. I got 2 blizzards that I was taking home for my family. I asked for lids and she handed me flat lids for blizzards that the ice cream was over the top. I asked for dome lids and she said that the flat lids would work. I looked at the lids and then at the blizzards and said no, not really. Can I please have some dome lids? She got 2 dome lids, basically threw them at me, gave me a go to hell look and turned and walked away without saying anything. She had glasses on. So I was like thank you have a wonderful night. đ Worst customer service I've had for a minute and I understand that they are high school kids but between their parents and the manager you would think they would have been taught how to treat people when you work customer service. Also the worst ice cream I've ever tasted. Barely put anything in the blizzards and it was all in the bottom. They didn't even bother mixing it up. WON'T BE BACK! There's new ice cream places around, this place...
   Read moreOur experience at this particularly location was down right vile and horrendous. We went in for the 85 cent blizzards and weâre cut off and yelled at that we didnât have the code open like literally be patient or put up a sign to read weirdo Iâve never been treated at an establishment they way that we were here. We were greeted with attitude and audacity truly. The little grouch gremlin behind the counter didnât know how to count literal quarters and tauntingly held the remaining change above the tip jar like a petty little child who doesnât understand respect. How we were treated is how i would imagine someone treating their ex who cheated on them and then had to deal with them at the register. I swear you have to be trained on how to be the absolute worst possible person at being kind before they let you get your grippers behind the register. I wouldnât recommend this place to my own enemy unless i wanted them to feel the pain of humility and disgust, the blizzards did absolutely slay though shout out to the gourmet chef in the back whipping up...
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