Dunkin'

I’ve been to this Dunkin’ Donuts 🍩 many times before. Last night, I was with my grandad 👴🏻 to get a coffee for himself, and two 2️⃣ others for my mom 👩🏻 and cousin, who were at home 🏠. When we went through the drive thru, I ordered, with voice articulation and projecting, a large s’mores frozen coffee for my mom 👩🏻, a medium iced coffee with four creams and sugars for my cousin, and then my grandad 👴🏻 ordered a medium iced caramel coffee, also with cream and sugar. When we got to the window, the medium iced coffees were correct ✅, but the large iced s’mores frozen coffee for my mom 👩🏻, was a bit incorrect. It was a large frozen coffee, but not the large S’MORES frozen coffee. I asked the one who was taking the order, whose name I presume is Amanullah, if this is the large s’mores frozen coffee, and he responded without hesitation,”No.” When it came to pay 💰 for the order, he did not give me the receipt 🧾. My grandad 👴🏻 and I realized after coming out to S.R. 870/NW 50th St/W Commercial Blvd, that I do not have the receipt 🧾, so we headed back, went straight to the window, and asked for the receipt 🧾. He pretended to say that he didn’t have the receipt 🧾 in the stack of receipts 🧾 he had. He also said that he could not print out another receipt 🧾. I believe he did not want to give me the receipt, which to my knowledge is against Dunkin’ Donuts policy. He finally asked if he could use my cell phone to take a picture of what he had on the screen, and I let him to do so, but I still think 🤔 he should have printed out another receipt 🧾, and give it to me. Overall, I still think 💭 this is a good 👍 Dunkin’ Donuts, but I would say to those who might go through the drive thru should be careful of Amanullah, and if it’s necessary, call 📞 the manager. I hope 🤞 the manager of this Dunkin’ Donuts reads this, and takes action of this issue. I will still hold my opinions.