I am writing this review regarding to the 1 star reviews about the people complaining about the veteran/homeless/management situation. NOT EDDIE V’s
I saw the Instagram reel about it a few months ago, it caught my attention since I work on the same strip. she posted this one sided video about the manager closing them out because they brought a homeless person to the restaurant. I guess he was a veteran, how thoughtful on her part, but perhaps this wasn’t an act of kindness, but a way to go viral, and bamboozle the restaurant. I mean it was honestly real sad, getting kicked out because you want to do something nice for the less fortunate, but get real. It’s obvious that the restaurant can’t allow it, and how humiliating for the homeless guy to go through that over some views for her to promote her ig. Idk if she really wanted to help the man. Perhaps she really did want to out of the kindness of her heart, but it seems like nowadays you don’t know true motives. Maybe just buying him the food with a beverage to eat could had been a nicer gesture. idk, Writing this probably makes me sound terrible, but I can sympathize with the man, struggling with being homeless, and deserving to have the luxury to dine at a nice restaurant, but I don’t think anyone reading this would want to be in his position, having to feel uncomfortable because you’re homeless at a fine dining restaurant where they will definitely kick you out. Or where another human being is using your misery for click bait, a potential viral moment because what do you think of life? Of course management is forced to kick you out after you bring an obvious homeless person to a fine restaurant. Anyways I wasn’t there, but I saw the person that posted the video, and Today that same person came to eat at the restaurant I work at. I recognized her immediately. I figured they would be a difficult table, and I warned my manager about them, and guess what.. they ended up complaining to the management to get a discount. I made sure I was on point with this type of customer, because why would I give her the satisfaction of calling me out on bad service when I know they are potentially trying to deceit the restaurant. I meticulously, and politely served them, and even after they complained i honestly didn’t have a problem with that. I still give them the benefit of the doubt of whatever complain they felt. However I do have a problem with the fact that they left 80$(not tip)on a 114 dollar check, that had a 45$ discount over some nonsense complain. I ran out looking for them, but they were gone.. however it wasn’t hard to find her in the web, all i did was going in here, and looking up the bad reviews, and of course i found her complaining about the incident I saw on the video, and having a few people complain about the same thing. Because of these two. I was so busy with the manager dealing with their check that The other “classy” family sitting on the same table skipped out on a 300$ bill that I had to pay. Plus the difference on her unpaid tab. She honestly could had told me she wasn’t happy with the bill, and I would had understood. I don’t know how management would had handled her situation further, but just leaving a portion of the bill unpaid, and just walking out is very disappointing. I had one of the worst nights on 10+ years of working hospitality because of that incident. -340$ on the night, definitely more because I didn’t get any tip from that table.
So ignore their 1 star bs reviews. I’m sure if she did wanna treat the veteran to a nice dinner she wouldn’t had put the man through all that, and if she was a decent person. She would had payed the whole bill. It’s very hypocritical that you’re on the web acting like a saint by “helping” the homeless , but in the same time you’re skipping out on a check that your server has to pay for. I’m sure they left without thinking about that. Probably slept like a baby knowing they pulled it off.. anyways thanks for coming by and giving me such a great experience. “Build a reputation and...
Read moreI was a party of 6 reservations was 9:30, we arrived 9:14, was seated at 9:55, ordered at 10pm food came at 11:15. Everyone ate before us who came in after us. The order was wrong and was issued a 25%discount it wasn’t asked. We was exhausted and didn’t expect to receive food a whole hour and half late. We ordered small meals, salad, lobster tacos, salmon, rice, mashed potatoes, and two drinks and all water. At that time the restaurant was empty and was told by staff that the kitchen is running slow because they are tired. Bill was paid and a tip of 20.00 was left because of super late eating and long wait. I have a nephew who works for valet who is a contracted to work for them and not Eddie V restaurant, he received a call from his manager and was advised that the restaurant manager Lev, is upset and wanted to have a meeting with him regarding the tip that was left to the waiter and was told by his own supervisor that he could not come back to the restaurant with family because of the tip. Yes I understand that 15-20% is RECOMMENDED, a tip is not mandatory unless it’s on the receipt with gratuity added! It’s not legally REQUIRED but is again RECOMMENDED for a party of 6 or more in the US. I could understand that it would be a problem if there was 0.00 left then yes it would be understandable on her end why she is upset. Tips are expected and not mandatory. The retaliation for a contracted employee because of the tip is against Florida law and is unethical. The reservation was not under his name but was looked at because employees see him doing valet. However, I’m the Aunt and did not expect for the other parties to not have enough for their meal, and feel that it was my responsibility to cover what was needed to make sure the BILL was completely paid for. My nephew is now receiving calls on the day off about this from his manager and was advised to go else where with his family and was questioned why did he go there on Valentine’s Day and leave no tip. That is unprofessional and the servers issue and the contracted employee should not be harassed or called on his day off about a personal outting that took place with family under a different name. Now possible termination may take place in result of retaliation over a tip that was expected to be...
Read moreWe’ve been around the block over the years to several fine dining restaurants - all of them certainly know how to get that mouthwatering sear on a perfectly seasoned cut of steak or cook a delectable piece of fish to perfection. What set the experience here apart from the rest was the truly outstanding service and subtle attention to detail.
My SO and I had booked an anniversary dinner while staying at the beach. We had heard good things about this place but didn’t think much of it. When we arrived we were quickly escorted to a table with no wait time.
The ambiance was beautiful and it felt surprisingly private; it almost felt like it was just the two of us in a beautifully appointed room with personalized service.The table was set with an anniversary greeting card and decorations warmly welcoming us which was quite a surprise!
The aesthetics and lighting were awesome but that can only go so far and that was confirmed by Abby with her wonderfully intuitive service. Not being hounded every ten seconds with a wide toothy expectant grin with an over the top service bordering on harassment in the name of good service we usually receive at other places was such a welcome relief!!
She not only was patient but also skillfully gauged our conversation from a distance only to approach us when absolutely needed in a friendly, efficient, helpful and a non intrusive way. That level of service alone was worth coming here for.
Now onto the food - not much to say here - the oysters, sea bass, tuna, the apps all hit several spots in the best possible way. The sea bass in particular was one of the best I’ve had.
While all this was going down and we were thoroughly enjoying our time here, the stellar team at Eddie V’s apparently thought we didn’t have enough and treated us to a complimentary celebratory champagne each and a dessert sampler (of which one of the items, Abby decided to flambé). Talk about walking a fine line between perfection and overkill, moving the entire experience to a well orchestrated crescendo - a perfect evening and a night / anniversary to remember.
Pro tip - do yourselves a favor and get the cookies - it was...
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