El Taquito

We went to this restaurant last night (1/1/21) thinking we would enjoy the food. I had friends in from out of town staying at the Sonesta hotel, right next door. The restaurant was fully packed (no social distancing) and it took some time for us to be acknowledged. We decided to place to go orders and return to the hotel. After placing our order, we waited to pay as the waitress was supposed to be ringing us up she walked off without saying a word. It was another 10 minutes before we could pay. We waited outside for the order to be ready. After another 20 minutes we followed up (because no one came to us) and was told not ready. At that time the outside area customers had mostly finished and paid, about 4 of 6 tables were now open for our preferred outdoor seating. We asked to have our to go at an outside table where we could also order drinks. We were told no because the order is to go we could not get a table😳 Never heard of such a thing but ok...The remaining customers left the outside area so all tables were free now (but after that push back we knew we didnt want to give any more money to this establishment for drinks, etc). They had us waiting another 20 min and again we had to go check because even though we were standing waiting we were obviously invisible. The food had been sitting out ready and now cold. We took it back to the hotel and it definitely was not enjoyed. Nice portion size but 1 of the 3 orders was wrong and the taste of the food was on the bland side. The other reviews about bad customer service were spot on! Even one of the hotel staff members, after seeing where we ordered, said he would not have recommended next door had he seen us before we headed over there. Never again!