Burger King — Restaurant in Fort Payne

ON...Saturday 8-14-2021, I stopped by Burger King to get a quick sandwich for lunch. I arrived at approximately 12 noon and had approximately 6 cars in front of me to put in their orders. I waited and waited and the one car at the order station never moved. I watched 3 cars in front of me pull out and leave. I finally could not wait any longer and i Left to go to McDonalds. I got my food at McDonalds with more people in line than Burger King had and left. When I came by Burger King.... I noticed that the Truck that was in front of me earlier at Burger King was still in line for their food. Are you kidding me..... I do not know where management is but their not working at Burger King. The amount of business they lost is crazy. If your need to pay more or treat your employees better....I would do so or you will end up closing your business. I will not be going back anytime soon to...

1999 BK has been one of only a few of my favorite fast food establishments for decades. Today (Mother's Day) I picked up mother's favorite, a Whopper© with extra onions and a large onion ring. At 90 years old and in a nursing home, she lit up when she saw the bag. As she nibbled away at the massive Whopper and then a ring, I swear I saw a tear in her eye and I know it wasn't the onions. .. Fast food is one of the top 3 requests from nursing home residents. So long as their diet will allow, I highly recommend this experience. To see such a joy made my year. Thank you BK! .. Now, on to the review.

Overall: 4.83*

Cleanliness (outside & in): 4.5* Generally clean.

Service: 5* Always friendly and usually a bit fun. Efficient, thorough with only the rare mistake; twice in the 5 years that I've frequented here.

Food: 5* Exact industry standards. Fresh, hot and always...

If there was less than a star , I would give them negative, first of all 20 plus minutes on the drive through, there was 2 cars in front of us, each took at least 5min because of the person taking the orders named teresa, no name tag had to ask, took her Abit to take our order, which is 2things, we have food allergies, and of course, the food is wrong, so we would end up at the hospital, had to waist the whole lunch hour to get the sandwich correct, look how filthy the place is, and no straw's for the drinks, what the heck، it's fast food, not science wow, stay away from this place, and she claimed she does have a servsafe certificate, so I said practice it !! What makes this even worse, is the leadership, I was contacted by phone , they left me a message, I called 3 times , 2 different days, still no answer , or call back , no surprise, it's a reflection...