Walgreens — Local services in Fort Payne

I was on a family vacation and had to refill a medication I forgot at home. After ringing up I was informed that a prescription had raised from a $0 co-pay to $100. This came as a big shock and my mind was wheeling with trying to figure out how to afford that each month. The staff at the pharmacy informed me to call my insurance and make sure something was not incorrect and were very patient while I did so. This was all happening at the end of their shift. The new co-pay was the correct amount and luckily my family was able to help cover the cost. Fast forward to a few days later and I received a phone call from Walgreens patient care. The pharmacy staff had contacted them on my behalf to enroll me in to a co-pay assistance program through the medication manufacture. The new total monthly cost would be $20! They also applied the discount to the original refill and I was able to give my family back the money I had borrowed to cover the medication. I am truly thankful to the staff at the Fort Payne, AL location for all the help and kindness they showed an out-of-towner. Walgreens will always have...

My son recieved a toy for Christmas that was purchased here and it broke within ten minutes. $32 truck. We took it back and tried to get a refund and they "couldn't do that" so we agreed on in-store credit. We immediately replaced the truck with Bluetooth headphones and ised the card. I asked the lady waiting on us to dispose of the card and she instructed me that I could throw it away myself outside! Very rude and had a smirk on her face. Forgetting that my son is the one whose toy broke ten minutes after he opened it. I will never go back to Walgreens if I can help it. Not friendly service at all. Very...

This place is a joke when it comes to getting your prescriptions filled. If you have any other choice don't use it. Everytime I have to pick up a prescription there is always some run around as to why they can't fill it or it takes 2 hours to fill it after you get to the store and ask for it even though you called them that morning to tell them that you needed it filled. The slowest pharmacy I have ever been to with the worst service you can...