Southern Gold and Silver Jewelry — Local services in Fort Payne

These nice folk and awesome company restored my finances engagement ring to perfection! Originally I bought the ring at Salmas Jewelry (DO NOT SHOP AT SALMAS!) the ring lost its opals 3 separate times and they told me my design was flawed, I quit using Salmas due to how unprofessional they were, and we sought out Southern Gold and Silver for our repairs! They listened to our struggles, made professional recommendations for the corrections on the ring, and were very friendly /communicative through the whole process! The ring has held up longer than any return from Salmas! It’s beautiful and you can tell the stones and prongs are secured properly (even with my “flawed” design lol). This company really turned the magic around of our engagement ring and we are...

I needed a ring resized from a 9-12, and was told by a women over the phone “my God that’s large” than my soon to be mother in law was told by the gentleman that a size 12 ring was large and most women don’t wear that big of a ring. He said, he would send it off and hope for the best but it would cost 120 if not 240 to have it resized to such a “large size” I think it’s extremely rude of them to say such things, and they had terrible customer service. I was told on the phone he could size it in store for $90, then in person it’s “too large and it has to be sent off and it could be around 120-240 dollars” he also stated the girls know nothing of pricing so he wasn’t sure...

Nice people ,but the quality is terrible . We paid over $2,000 for a wedding set with Lifetime Warranty. Just to have the stones to fall out. We picked up the wedding band and the stone was laying in the bag.Before we took it home. They fixed it no charge. Now the stone has fallen out of the engagement ring and was charged. Would not recommend to buy from them. Cheap quality and a over priced rate. Will not...