avid hotel Fort Payne by IHG — Hotel in Fort Payne

Several problems with this hotel that could be excused because it's new but they need to work out MANY glitches, especially housekeeping. |FIrst, dragging all our belongings to the room, the room key did not work. Front desk clerk said that the key was "expired"? We had to go back down and get another key.|Second, upon entering the room, the floor was all stained at the entrance of the room as soon as you open the door. Surprising since this is a new hotel and has only been opened a month. |Third, there was what appeared to be blood on the shower wall. It evidently hadn't been cleaned.|Forth, the next day after a long day of work, upon going to the room again, the key did not work. The front desk person seem to have a question in her head as to whether we were booked for 2 days. No explaination about key again. |FIfth, and most important, I ended up with about 30 flea bites. SInce this hotel accepts pets, they are clearly not taking precautions in between guests when there are pets in the room.|As a frequesnt traveler and owner of vacation rentals, I can tell you that the houskeeping is marginal at best. THe having to go back and forth for keys that don't work is more than an inconvenience when you've been working all day and just want to get into your room. |The flea bites were enough for me to NEVER...

This is our second time staying here. The location is great for visiting with friends and family in the Fort Payne and Sand Mountain areas. The hotel has a nice modern look to it, the staff is usually friendly, and the 24-hour coffee machines are really convenient. On the downside, the thermostats in the room do not have a “continuous fan” option. They have two options: cool and heat. If you set it on the coldest setting, it will shut off once it reached temperature. This leaves the room awfully quiet until it heats up enough to kick on again. The mattresses are a little firm as well.

Overall, this is a nice place to stay. We hate the quiet rooms, but they’re not a...

Great for a short (one night) stay. Conveniently located ad reasonably priced. You get what you pay for. There are no special amenities in the rooms, I personally like a coffee maker in my room, and there aren't any. This hotel has 24-hour coffee, tea, etc. in the lobby. The room was clean but had an awful lingering chemical smell from whatever was used to clean the room. The bathroom floor was sticky, probably from the floor cleaner not being rinsed with water after cleaning. Breakfast is good, grab and go. Employees were friendly and helpful. Overall, good for a quick overnight stop but not for...