IHOP — Restaurant in Fort Worth

052022pm Carla was so sweet and attentive. The food, my omelet was so stupid good with that sour dough toast!

052022am Darshale and the wait staffers are sweet as pie; she loves her work and it shows! But, why is my egg white omelet sitting on the ingredients that flavor the egg whites? It's hard enough having to eat like this! Please help me/us out?

Ordered another omelet to go, as is typical of me at IHOP. It was thrown together so poorly that I refused it. The manager listened to me, then said, "I'll take it off your check." Onder I'd they're going g to get the cook to present food per standards?

051322 I'm back today too. See the picture of my egg white, Spinach and Mushroom omelet that illustrates how I eat light at IHOP.

051122 5 stars! When I get my order prepared right, the taste can make my eyes roll around in back of my head! It's insane I enjoy it so much! That happened today! Thank you Ms. Amanda for ordering my Spinach and Mushroom omelettes just like I said, because that's the way I like it! I ordered a second one for dinner. Nice tip for her and a donation to which ever cause. Today's experience inspired me!

0 stars for that misfit of a carry out bowl and lid. The lid come off and I need an in-service training to get that lid in so that it stays! The food juices are in the bag, in the car and it gets every where in the house. I mean would it be so bad to have a simple bowl and lid? What's the worst that could happen? Mercy! Customers are reusing an IHOP bowl and lid. The fallout from that sort of thing could ruin a business!

050722 2 stars due to poor attitude and serving skills. She placed more value on demonstrating her ability to take a Spinach and Mushroom omelette order without writing it down and less on getting my order right. Then, she clearly demonstrated that she didn't want to fix the problem she created for me. If I had not been under a time constrant, she would not have been given the opportunity to go back and get it right. Her attitude facilitated my decision to give $0 tip, something I grew away from doing. Folks count on that money! However, she gave away her opportunity to count mine with whatever else she acquired. Don't mess with me.

042822 4 stars. I ordered the Spinach and mushroom omelet with no cooking oil or seasoning for a late dinner. My server from last few times came over to confirm my order; that was smart. Just wish she had said hi. It's only my 4 or 5 visit. My order turned out so great that I ordered it again to go. Got ready to have it for breakfast and found out they did put in the onions and they used that oil to make it. If not for that, the visit was awesome! If I order the same thing twice, I will just have to remind them of the specifics is all. Nice tip for you.

0 stars for that to go bowl and lid however!

021922 2 stars. They couldn't make me the egg whites, spinach, onions and tomatoes with dry hash browns on the first try. They said they always make it with yokes, cheese and hollandaise. It wasn't until I pointed out that I asked for egg whites that they would even redo it. It's probably not that bad but it wasn't how I ordered it. I have to watch what I eat so all that extra is bad for me. As bad as I hate to waste food, they made me do it. I finished the eggs in about 10 minutes and was waited several minutes before my the rest of my order; dry hash browns, came out. Then I ordered the same dish to take with. However, this gizmo of a bowl and lid...

I cannot say enough about Wendy, she is an extraordinary server! As a restaurant manager myself, I’ve seen firsthand how important it is to have staff who go above and beyond, and Wendy is in a class of her own. She’s served me multiple times, and every single visit has been an unforgettable experience. Wendy is by far the best server I’ve ever had, and I genuinely believe she deserves not just a raise, but the world.

Wendy has this rare gift of making you feel like family. She’s incredibly personable, always takes the time to have meaningful, personal conversations, and truly listens when you speak. She doesn't just take your order; she engages with you in a way that makes you feel valued and heard. Her warmth, kindness, and genuine concern for your well-being are so evident in everything she does.

What sets Wendy apart is the way she makes you feel loved and important. It’s not just about delivering great service—she goes the extra mile to make sure you know you matter. You can feel the care and attention in every interaction with her, and it's clear she puts her heart into everything she does. Honestly, the interactions I've had with Wendy have been life-changing in the best way possible. She has a rare ability to brighten your day and leave a lasting impact, and I am so grateful for that.

In my current role, I strive to have staff like Wendy—people who care deeply about their guests and create an atmosphere that feels like home. Wendy is truly one of a kind, and you are so lucky to have her. She is the reason my friends and I will keep coming back, and I’m sure others feel the same way. Thank you, Wendy, for making every visit feel special and for making me feel like part of your family. You are a true gem, and you deserve all the recognition in the world.

Lastly to Wendy, thank you for being you. Your personality and demeanor have had—and will continue to have—a profound, positive impact on everyone you meet. I truly hope the world and life blesses you in ways you’ve never imagined, because you deserve that and so much more. Our interaction tonight made me feel truly seen and valued, and that is a beautiful gift. You have an incredible ability to make people feel like they matter, and I’m so grateful for that. Thank you for sharing your light with the world💗

I also the pleasure of meeting Cece, a wonderful young manager at this location, and I was thoroughly impressed with her outstanding service and professionalism. From the moment I met her, she greeted me with a friendly smile and made me feel instantly welcome. It's clear that Cece is thriving in her role-she's not only confident and approachable but also shows incredible leadership and a true passion for her work.

As a young manager myself, I know how challenging it can be to find people who balance professionalism with a genuine, friendly demeanor. It's rare to come across someone so dedicated and capable at such a young age, and it's clear she's making a big impact at your location.

Cece is truly one of a kind, and I have no doubt she'll continue to excel in her role. She's an amazing asset to your team, and I look forward to coming back and seeing her continue to grow and shine. Keep up the fantastic work, Cece-you are...

Firstly i would like to add ive never written a review on ANY place or even considered doing so. I typically don’t take reviews seriously and assume that the people were super dramatic. However this definitely needs the poor review. We went in to eat about 5:30, we were served by a girl named savannah. Starting off she didn’t even ask how we were doing, or even remotely try to be friendly . She told us her name too our drink order with a very annoyed face. She brought our drinks back and took out order. When our food came out everything was correct, however all of our drinks were empty. She put our plates on the table and walked away without even asking if anything looked correct, or if we needed refills. She then didn’t come back until we had all finished our meals. When she finally passed by we asked for 2 small sides of eggs for the two kids. She came back about 20 minutes later with one side of eggs, placed them in front of one of the two kids and walked away without a word. So then one ate while the other had to wait. She never came back. So we asked the manager for the other kids egg we asked for. Still took another 10-15 minutes for the second plate of eggs. When she brought the eggs she proceeded to place the check on the table, again without a word, and walked away very quickly. I called her back and said actually we aren’t done. She said “ oh y’all wanted to order ANOTHER thing???” With tons of sarcasm and attitude. I then told her yes We were going to order sundaes for the kids. (It’s the youngest child’s birthday dinner 8 yo) she walked away without responding. Brought back the sundaes a bit later of course didn’t stay to make sure we were good so they had no spoons. They then had to wait to get spoons to eat their ice cream which was melty at this point. When she passed by i then had to ask for refills as well, mind you we still haven’t had a single refill since arriving and we all had empty glasses. She brought the refills and left again. Then we waited another 20 minutes before seeing her again to ask for our check. She comes back with the check places it on the table and says “ i already added the kids eat free discount” and walks away. When she walked away i said have a good day and she then mocked me saying it back with a very snarky attitude. I complained and told the manager the entire story. He did not even seem sympathetic or as if he even cared. I would also like to add the table next to us had the same problem. Except she brought their food out incorrect with only eggs and bacon , and didn’t bring them their pancakes. They waited for their pancakes the entire time we were there. They asked multiple times and she forgot multiple times. They too had empty drinks, the entire time. The manager did not apologize to either of our tables. Or do anything about it. We have come here for years and we will not return to this location due to the lack of customer service. For the record since i don’t know the managers name he was Hispanic i believe and this was on the evening of Tuesday...