Honest Coffee Roasters The Factory at Franklin — Restaurant in Franklin

Highly disappointed In the weak, lack luster flavorless coffee. I ordered a lady liberty I believe it was called. It tasted like burnt milk. Idk why it’s so hard to find good coffee with that bold coffee flavor. Wonderful presentation and kind barista but the drink was just terrible and wasteful. Honestly when all you want is a good cup o jo, it really puts you in a bad mood to only be able to taste weak burnt milk. Just sad and obnoxious. I guess if you enjoy burnt flavorless milk then the 5 stars makes perfect sense otherwise I’m just very confused. Why call yourself a coffee roasters or a barista if you actually know nothing about coffee?? At that point you may as well just open a smoothie shop or somewhere that doesn’t require an education or learning of technique in order to make the proper drink. It’s annoying when reviews no longer reflect the reality. There should be free espresso tastings for every coffee shop before you order; that’s how constant this situation is with coffee in America. Places pride themselves on beans and roasting process but the real buzz comes from the shocking disappointment when you actually taste the coffee. I guess we have to travel to Europe to get the real thing idk what the solution is at this point. Sorry to be a Karen but I’m tired of people messing up the coffee it’s supposed to be a...

I had an absolutely amazing experience yesterday, which could have been a disappointing one. I had ordered online ahead of getting to The Factory, anticipating my order would be ready by the time I parked. Upon entering, my order was not ready so I asked an employee, who looked through all orders and did not find mine. It turns out, I had accidentally ordered online at the Berry Farms location. I asked if the order could be honored, but was told this is not allowed. Another employee, assuming the Manager (named Cameron) came over to ask what happened. After explaining, Cameron graciously asked me what I had ordered and said he’d put it in the computer. I reached to give him my credit card to pay and he replied, “You already paid. I’m not going to make you pay for the same thing.” I was taken aback by this, but I have always had such great experiences at Honest Coffee. I promised Cameron I would post a review, and I hope this makes its way back to him. Thank you for not only making my day, but my...

We recently started coming to Honest Roasters for a nice cup of coffee on Sundays when so many other places in Franklin are closed. It has been a wonderful experience!

The service has always been quick and the coffee is great. The atmosphere is more modern hipster than other places around, but not cold and minimalist like many Nashville places. The music is also played off the barista's phones so you don't get a generic store playlist, which makes hanging out there more enjoyable. This place is also #ProBat which a is nice thing to know when spending money here. You see a lot of places championing various causes but so often bats fall by the wayside, and I'm glad to see at lease one establishment bring attention to the national bat stigma.

Also they serve Triple Crown bakery items, don't miss the coffee cake muffin. It seems like people miss out on those because there are always some left at the end of the day, which is good news for us because we're fat, but I think more people...