Eat'n Park — Restaurant in Frazer Township

If you have Diana C. For your waiter try to get a different one. We went out for breakfast and we’re having a good morning until our waiter wasn’t doing her job the right way. We ordered the salad bar which was a breakfast bar since it was breakfast time and she didn’t ask if that was all she just said, “help yourself whenever you’re ready”. I wasn’t done ordering and was still clearly looking through the menu in front of her and she just walked away. Then when we did order more she questioned us on why we ordered what we did. So i wanted pancakes ordered from the menu and instead of taking down our order or saying alright, she questioned it and said aren’t there pancakes up at the salad bar, and we said yes but we wanted bigger ones. Then she said well why and we just said because i want those one, like so many questions for no reason. After all of that she brought me my pancakes and said, there you go and left. Not to mention she always was putting on a fake smile and was acting strangely. When she came to check up on us she said, “are those bigger pancakes better” and was being weird about it and she even bent down like to go eye to eye level with us while asking that and was smiling like it was a joke. Late she came back around and said, and I quote “I love messing with people” while she was laughing and smiling. This was one of the worst experiences I’ve ever had in my entire life. She was disrespectful because she questioned everything we ordered, she was making jokes that made us feel very uncomfortable, she wasn’t waiter friendly and actually doing her job the right way, and over all shouldn’t be “messing around” with her customers. My pancakes weren’t even cooked the whole way through and tasted still like batter. Never going back there again and we didn’t leave a tip because that was so uncomfortable and at that point we just wanted to leave as fast...

First time visit here, we walked in the side door. I didn't realize it was. There was what appeared to be a stand, so we waited there. Two girls were behind the counter gossipping, saw us, the one tried to get away but the other kept going for about 5 minutes. Then they both walked away. We then followed the one and realized there was another door with an actual Hostess stand instead of I guess just a weird counter floating in the middle of no where. She sat us.

Josh was our server. Our review in no way reflects on him. He was great, very friendly, but it did seem like he was the only one interested in customers. We each ordered a burger and the salad bar.

Except at 8:45 we went up to get a plate and one of those same two girls flipped the salad bar lights out while we were standing there, yelled last call and ran to the back loudly giggling with the other girl and saying "That's how it's done". She waited for us to sit down then started taking the soups. Then immediately after another woman started running the vacuum. Not the quiet little push one they run around between customers. She was using the giant industrial vacuum.

I had checked to online because I was afraid we came right before close, but it said 11PM close time. We asked Josh when he came back to check if they were closing and he apologized for not telling us the Salad Bar closed at 9 but said we could still go up to get whatever we'd like since the cooling table was still on and they closed at 11. It seemed the woman clearing the salad bar heard that and started doing double time. Needless to say after we finished our burgers everything was gone.

It's pretty obvious there's something wrong with the management at this location to allow this. I actually wonder if the manager was the one that said "That's how it's done" about shutting off the salad bar lights while we were actively...

I hit a pothole so large on my way to Eat’n Park that my car didn’t just bottom out, it kept going. Next thing I know, I crash landed in the basement of Eat’n Park, which, as it turns out, is very busy.

Rick Sebak was down there, filming a documentary about “Pittsburgh’s Hidden Underground Gems,” while Edgar Snyder handed me his card before I could even unbuckle my seatbelt. Wendy Bell was lecturing a corner of dusty Smiley Cookies about common sense, and Shenderovich and Shenderovich were there, but Fishman was no where in sight..

I asked how to get back to the surface, and Sebak, in his signature soothing voice, said, “First, let me tell you about the history of this basement, it dates back to 1964 when Eat’n Park first became ‘The Place for Smiles.’” Meanwhile, Edgar was already prepping a lawsuit against the pothole, while Wendy insisted the pothole was my fault for not driving a bigger car.

Eventually, Shenderovich’s offered me a lift up in their “legal team minivan,” but only after I agreed to sign a waiver. I declined, climbed out on my own, and vowed to never return.

Eat’n Park, your food is good, but your potholes are dangerous. Fix them before someone else ends up in your basement with those creepy twins. Or worse, stuck listening to Rick Sebak explain the origins of Smiley Cookies for...