Jersey Mike's Subs — Restaurant in Galesburg

Before dining at this establishment, be aware that it is staffed primarily by former employees of McAlister’s. If you’ve read even a fraction of the reviews from that restaurant, you’ll understand why this is concerning. Unfortunately, the same issues persist here—rude service, disorganization, and rushed food.

If you’re looking for a proper Jersey Mike’s experience, I’d recommend making the drive out of Galesburg to locations in Bloomington, Peoria, or even Davenport.

To be clear, the problem isn’t the business itself, but the staff. The entitled, cliquish attitude makes for a regretful dining experience. If this location hopes to succeed, major improvements in customer service are necessary.

On a positive note, the restaurant is at least clean, which is a small...

I went in and place an order with the roasted chicken. I asked for it to be a salad, add cheese, pickle, salt oregano and yellow mustard. I got home and all I had was a hand full of lettuce and some roast chicken. I called and told the shift lead what happened . Her response was when shifts are up employees want to clock out and leave. I said I understand that, however if you are making an order for a customer they should get what they ordered especially when it cost 13.00 I was dismissed . I asked if a manager was in and I was told that if any complaints are made take down phone number and name.. I am very excited that Jersey Mikes came to town but I would hate for it to leave or not make it because of clocking out .. I will order again and hope that service...

The food is phenomenal. It is ridiculously good. It is expensive but worth every penny of the current prices. I have eaten there at least five times. I am vegetarian, yet I buy vegetarian subs for people who are not and they are astounded. The service is hit or miss depending on who you’re talking to. Ranging from five star service to one star service. I tip accordingly. Lenny’s is great and a value especially for vegetarian plus they don’t ask for a tip on carryout, subway is great and service is always predictable, Jimmy Johns is simple and pristine, fast, inexpensive, and they also don’t ask you to tip for carryout. Jersey Mike’s is my sub of...