Stopped in today to get my son some doughnuts and thought I’d give this place a try. Given such great reviews I figured I couldn’t go wrong. Well, when we walked in we were nicely greeted by the young man in the front. He was very patient and kind. However, another customer walked in and knew what she wanted so I told her to go ahead of us. It was at that point the lady comes out with some other assorted doughnuts and she greeted us. Once she greeted us, she asked if she could help us which I told I was getting a dozen and that the young man had already started my order. She grabs my order and then ask me what else I would like. As I’m deciding her body language is as if she’s getting impatient with me trying to decide my next flavor. So, I told her what other flavors I wanted and then asked what are their other popular flavors and she replied very dry “All of our doughnuts are popular”. Not friendly at all!! Then when I asked how many doughnuts I had left to choose she replied in a way again as if she was getting annoyed and impatient. I got glazed for the remaining doughnuts but then when it was time to check out, she gives me the subtotal and not the actual total. Keep in mind I’ve read all the signage so I’m aware of the 4% for the use of the card. However, she didn’t once relay that to me or give me the actual total that included the charge. When I got the receipt, I saw the actual total and was pretty bothered that you’d give me the subtotal rather than the actual total I’m paying. All of this alone has left a bad taste in my mouth and I don’t think I’ll be going back. Think I’ll just stick with Best Country Doughnuts in Forest Park because this wasn’t a pleasant experience AT ALL!! If I could give zero stars I would. Definitely won’t be back! BTW the doughnuts were delicious but one bad service experience and it’s one and done for me!!! Oh and the parking sucks, I had to park halfway down the plaza as the Dr. office next to them has designated parking spots which made it difficult to find something close without having to walk down. I will give them a 5 for cleanliness! I hope whomever is reading this review has a better experience than I had today! That’s all that’s the post! Enjoy your...
Read moreSo in response to Lisa’s comment yesterday below I could not agree more Mcdoughnuts serves fresh quality donuts and come in toward the end of the day for any food business they begin to run out of selection. So they can may maintain the freshness and quality of their product. I will also say I just happened to be in there at this time and there was plenty of selection and you wanted an Apple Fritter. Yes those are delicious and watching you stomp out like a 4 year old not getting their way was funny thanks I needed a laugh. Also for you not say you will never return just leaves the chance for someone else to get before they run out daily cause yes their donuts are delicious and fresh. On top of the great donuts and other great products their service it top notch and always a pleasant welcome. So let’s all agree with Lisa they serve the best quality...
Read moreThis spot is a must try. Trust me, it will become a favorite. They know exactly what they are doing when it comes to donuts! It's all in the dough. And they definitely hit the mark. Freshness, check. Texture, check. Flavors, check. They also have many other food items and beverages to choose from on their menu too! Savory to sweet. They have you covered. If you are indecisive, don't worry. The staff is exceptional and they will spend as much time needed with you to help you. They do not rush through interactions, and they provide warming, kind experience for you. They deserve the reviews. From my experiences, the 2 times I went there this week... Hands down, by far the best donuts in town!
Side note: Donuts are so delicious! They are too good that their selection does go fast. Be sure to go earlier than later.
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