Chick Fish — Restaurant in Goodlettsville

DON'T BE LIKE US! WE PAID TO LEARN! GETTING SOMETHING YOU DON'T EVEN WANT. First off I called in my order to order the WHOLE chicken/w fries. I was ordering from the menu that I have picked up in store. Second, I asked the person that was checking me out was this the chicken Style that's in the menu. He then went and got someone else that said they took my order over the phone. His first comment before I could even state my concern was that he told me that it was going to be eight pieces. I told him that was not my concern I have no problem with the eight piece count. My problem is the style of the chicken I was looking for the chicken to be a rotisserie Style Chicken to match the picture in the menu. This was fried and fried so hard that it looks very old. No I did not uncovered it completely to take a look before I decide to go ahead and accept this order. Third, a whole chicken with fries is $16.99 rotisserie Style I Look to pay more for that style because it does take a longer process to prepare. On the menu there's an option showing a picture of fried chicken 10 pieces for $13.99. so you do the math. Do not learn the hard way. Go in and question your food do not call in your order you never know what you're going to really get lesson learned.

My next concern about this order was that the cleanliness of what I received my food in. This pan looks as if it was used to fry fish in my chicken even had meal on it.

I would like very much to be able to support business that come to Rivergate area. But not when you come to the area just to misuse us this way. Do better. WE...

I’m pretty disappointed even though I chose this place after reading the few bad reviews. The food was overseasoned, overcooked, and underwhelming. Customer service inside store was decent. We ordered 25 whole wings for $29.99 that came with a side of fries as the sign outside the establishment advertised. We also ordered small gizzards that came with fries and ordered two cheesecakes as well. The whole wings were not large as we thought, very small whole wings.. extremely overseasoned with garlic and it was hard to get it down until we hit it with bbq sauce at home. The fries were very lacking and the amount of my gizzards wasn’t enough to compensate for the cost and was overseasoned with garlic too. The best thing we ordered was the cheesecakes and it probably came like that out the package. We appreciated the cook enough to tip him personally due to our large order totaling $51 but want to encourage him to please take his time with every single customer’s order and work on the quality more than just getting it out because it really left a lot to be desired for us. Not sure if we will ever go back. Sad because we wanted to...

I stumbled in here today thinking big shakes or whatever had reopened. I found they were bought out or sold . I purchased two meals today . I purchased the five piece chicken and two piece catfish and was very disappointed to say the least. I talked to Ray today who was asking people if they were from Chicago and he reassured me that I would enjoy the food . I DID NOT. This has to be chicken and fish from the suburbs . The fish was fried very soft to the point that I questioned if it was done when I bit into it . The breading came off and there was a lack of seasoning . I was surprised by the blandness because before I left the store, I sprinkled a little of their in-store Lemon pepper seasoning on it.The fries were weird to me . They were salty with a crunchy aspect almost like a breading was added. The chicken was fried soft as well , and was seasoned slightly more than the fish . The mild sauce ..... “Mild Sauce” is a Chicago staple and this was not it . It had a heavy ketchup influence. Like ketchup with a hint of lemon juice. I should have known better than to try this Nashville fried “ Chicago”...