This has by far been the worst KBBQ experience I’ve ever had. After seeing the numerous videos on social media, I decided to bring a few friends with me to try this new place out. Going in there was four people at the host desk. The restaurant did not seem too crowded but was told to wait 10 to 15 minutes. After waiting about 12 minutes, we were seated on the far right hand side of the restaurant with no one seated behind us. We were greeted by the server, but was told to give our drink order when he comes back. After about 15 minutes, we were able to get our drink order in and was ready to order our meats to get dinner started. It seemed that the server was already in a rush after only having three other tables on the opposite side of our booth. He then left our table without getting our meat order and someone else brought out our drinks. We then waited 25 minutes for him to come back to take our meat order and we decided to say we needed double orders of the meat since we were starving. It took about 15 minutes to get the meat out to our table as we decided to eat the food that was in the hot area. We were so disappointed in this place because we also needed a refill on our drinks and the server took forever to come back and as if we needed more meat after seeing that our table was empty after we cooked. We decided to get the Bill and leave because we were still hungry but did not have any more time to wait. Horrible customer service I would not recommend anyone coming here if you are starving and need a basic...
Read moreThe food here is definitely better than a lot of other places. Service was great and you can tell the manager does a create job creating the right culture. However, as an avid KBBQer, to be an AYCE I like my KBBQ to be more fun and energetic. Although the design looks nice, its just TOO fancy and there is a disconnect on what kind of design they were going for, for an AYCE KBBQ, the setting gives date night and family setting, not a place where I can call 10 of my friends and say lets go eat and drink soju and have fun, it gives a vibe where you need to stay quiet, so I can see why not many large groups come here. One wall looks like an art museum, another wall looks like a it belongs for a home design, and then they have a cultural picture at the buffet station, design wise you don't understand the concept and it is wayyyyy too dark. Buffet selection is very nice, wish there was the korean potato salad and also the cheese corn would be nice to have as well. The reason I gave the food 4 stars is the shabu meats is frozen together, especially the brisket. Would I come here again? Yes for a date night, for big group of friends or birthday parties I rather go to KPOT even tho the food...
Read moreWe had an awesome time here today for lunch! This place just opened like 2 or 3 weeks ago, and we couldn't be happier to have a hotpot/kbbq place closer to us. The decor here is so elegant with the whole purple/copper theme. The food is absolutely delicious - we did the kbbq/shabu shabu combo. Their house special broth was so flavorful. We tried the ribeye and prime beef brisket as our shabu shabu meats - the taste and quality were suberb. It's also always fun when these places have a conveyer belt right next to your table with a great variety of veggies, fish balls, noodles, and seafood for the soup. For the bbq, we tried bulgogi and kalbi, which were also super flavorful and tender. The buffet and sauce bar was great, too, with lots of options like kimchi, fried rice, spring rolls, tteok-bokki, and more! Also huge shout out to our awesome server Leena! She was so friendly and checked in on us multiple times to make sure everything was good and asked if we needed anything. Leena and all the other team members were just all around kind and hospitable. Overall, we highly recommend this place and we will for sure be coming...
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