Panda Express — Restaurant in Great Falls

I don’t even know where to start, but here it is. There’s a young, tall white guy—always wearing a cap, never making eye contact, and not once have I seen him smile. He works the front line and cashier at the new building they put up last summer. You’d expect decent service, but instead, it was a disaster.

This employee was ungrateful, lacked basic communication skills, and completely ignored me. I placed my order, and they skipped over me like I was invisible. I had to stand up and say, "I was here first," which was embarrassing.

The food? It’s okay. But honestly, you’re better off going somewhere else. We won’t be back. Poor service, zero eye contact, and definitely no tips from us. If someone can’t interact with customers, they shouldn't be working the front—maybe cleaning and maintenance would suit...

I was so excited when this location opened so I wouldn't have to drive all the way across town to eat here. I have been sorely disappointed though. Every time I've ordered here since it opened something has been wrong with my order. Either I wasn't given utensils, an entree was wrong or an entree was missing altogether. I don't write many reviews, but since I reached out to their customer service to complain and haven't received a response, I'm just going to do it. Their food is great, they just can't seem to get it right at this new location and it's extremely frustrating. It's worth the drive across town to get the...

Placed a online order and they were very busy in the drive threw so processed to go in and as my online order said it was ready I had to wait 15mins for my order as I got home I realized they forgot a whole plate messed half the other plate up and averting sweet tea when it’s unsweetened! When I went back to pick up my other plate attitude as if I was the one who did the f up and no apology hands my food and walks away never have I ever been so disappointed of a panda in the 6 years of living here. Should have just stuck with the one. Will never go...