Little Caesars Pizza — Restaurant in Greensboro

The worst experience I ever had. Had a mobile pick up for a nice quick to go. The order was supposed to be out by 9:44 pm-9:50pm, didn’t come out until 10:16 pm, even when I put my order in at 9:22 pm. Personal drama was also happening during the action. Orders that were already ordered after me got their pizzas first. Employees were on their phones while cutting and taking the pizzas off the pan. Even customers who were waiting to be assisted left after standing and waiting for someone to come up and attend to them. Many employees gave me a saying about how long or was waiting for another of my pizzas to be ready. Until it seemed that be manager asked if I had been helped, and I said I had been waiting for almost an hour for my order to be picked up. He went to see what was going on, and another customer had overheard, and he was in shock. He ordered pizza and asked if he also had to wait an hour for the pizza. The manager seemed to be offering a free drink for the time that I had been waiting for my pizza to return. There should have been something more done. One of my pizzas was cold by the time I got home. Sadly this isn’t how my experience was gonna go. From moving to Greensboro from Charlotte. CHARLOTTE...

So I went here thinking I could just grab 2 cheese pizzas and go. They only had 1 so I had to wait. They said it would be about 6 min. I went to my car. 6 min later I went back in. There was one employee helping a customer with what seemed to be an involved issue. The employee who took my order was in the back asking who was doing what. There soon started to be some commotion and arguing between him and another employee. At this point orders were neither being taken nor filled. When the employee handling the involved issue finished, he disappeared. The 2 employees having the commotion had left. Us customers were just left there. At some point, 10-15 minutes had gone by and one of the cooks came to the front to take orders. Another employee who said he was off that day started filling orders and then relieved the cook to start taking orders. It was very unprofessional and very uncomfortable. I was very disappointed in the behavior of the people at this establishment. However, I commend the cook and the employee who was off for stepping up to take care of the customers. An apology about the commotion or the disappearance of anyone who could help the customers would have been...

The service (usually) isn't terrible once you get service.... That's the tricky part. Whether you make a mobile order or order for pick-up, you're probably going to be waiting. I definitely understand being busy and not being able to come up to the front right away, but it's happened more than once where the workers have been talking about personal life matters within earshot and wait 5+mins to come up and take orders or ask what people are waiting on. There could be 3 people on shift and one is making pizza, two are talking, and no one is taking orders or giving out the stacks of pizzas ready to go. There are times when the lobby is full, the pizzas are ready, and NO ONE hands them out.

I've also had employees get annoyed that I've walked in to order food - and it's not subtle, they are audibly and visibly annoyed that I've arrived and they had to do their job. This hasn't happened in a while, but it's worth noting I think. It's mostly the waiting now - but generally very friendly when they do get to you.

All of that said, I've never gotten an old/cold pizza from this location and at the end of the day - that's what I care about most - so I keep...