Chuy's — Restaurant in Greenville

This was our first time at Chuy's in Greenville and probably our last. We had read decent reviews and were looking forward to good Tex-Mex food, but overall is was a disappointment. To start, we ordered their top-shelf margarita which was billed as having extra Grand Marnier. We were hard pressed to find anything that resembled tequila, let alone the finishing Grand Marnier. The drink mix was good, but overall the drink lacked enough alcohol to be able to taste it. We would've chalked it up to one bad drink, except the second was no better. Next was the food. We ordered the Comida Deluxe. The quality of the food was ok -- but lacked the traditional taste we've come to expect from good Tex-Mex restaurants, and it was only warm, not hot as one should expect. The same was true of the beef fajitas. Normally delivered sizzling in a skillet, there was no sizzle and no heat -- again, having sat for too long before making it to the table. The portion size was also relatively small, with six pieces of steak and a small array of peppers and onions. We aren't tex-Mex "snobs", but have eaten at enough decent Tex-Mex restaurants to know what separates the average from the good, and this was average at best. We would not recommend this to others when there are so many other really good choices in Greeenville.

Update: the manager did contact us and advised that it was a relatively new group of staff working and that he’d had three other complaints that night. He was very apologetic and addressed our concerns in a very thoughtful and professional way. Based on this, we’ll try it again - hopefully for a much...

Like I know this is a Tex-Mex place but the ratio is definitely 90% Tex. Only Mex they got is the dish names lmao. I came in here with reserved expectations. Saw my hostess and lowered them even more, and I was still disappointed. Which is a shame because the service and atmosphere was great (only reason why I ain't violating em with that 1 star goodness). Especially after eating the food I can tell why their customers were all white folk and black people who look like they're scared of Tabasco.

The nacho chips here are thin and barely cooked so they're flimsy and lack flavor too. To try to make up for that they toss in my good blood pressure's worth of salt.

They give you salsa and ranch with them as well. However, the sauces are thin as freak so you can't even scoop nothing. The salsa here may as well be pepper and tomato water. And I wanna know which one of you mogs thought this one-crank-of-black-pepper-spicy salsa was sooooo hot that you needed something to cool it down like this ranch, cause there's no reasonable way they should've thought of this otherwise.

For my entree I got the chicken enchiladas with their hatch green chile sauce. Think of the least spicy jalapeno you had and halve that. That's their "hottest" sauce's heat level. Unlike most other places they don't give you sour cream, cheese, or avocado with it. The refried beans were also flat as freak but they're cool with you double ricing so if you hungry as freak go for the double rice. It's also missing some salt. Heck if they put all the extra salt they had in the chips to their entree I'd think it'd actually all be...

I wish I could leave a better review, but my experience was so terrible that giving one star is the only option. My boyfriend and I stopped by for lunch last week. Everything tasted pretty good until about midway through my meal, when I took a bite of the chicken enchilada and found a fairly large bone. If I had swallowed it, I definitely would have choked. If a small child had gotten it, I shudder to think of what would have happened. I do not think that finding a bone is unforgivable, but what was unforgivable was the staff attitude about this. When I showed the waitress the bone, she did not seem surprised. She said she would get her manager. When her manager came out she was not even apologetic. She said, "Well, this will happen when you hand pick all of your own chicken" as if this was an everyday occurrence for them. I was shocked, and honestly appalled that she didn't seem at all concerned nor did she offer a sincere apology. What was even more shocking is that we were still charged for our meal even though we weren't able to finish half of it because of being so grossed out from finding the bone. When I tried to use my free entree coupon, I was told that it would only give us 50% off for this visit. The only thing I would recommend to management is that if this is a common occurrence, put a warning on your menus. If you think it's acceptable to find bones in your meals, then give people the option of not having this experience by warming them!! I would not recommend this...