My boyfriend and I ate here a few weeks ago, and let me tell you, it was my worst dining experience ever. Coming from me, that's something, since I rarely ever complain about food. I ordered the walnut crusted catfish (I think) and lemonade. Waiting time was okay. Of course they give you drinks first and when I took my first sip, I instantly tasted something off. At first I just thought it was the weird taste combination of mint toothpaste and the citrus. I shrugged it off and continued to sip on the lemonade. I couldn't do it after a few minutes. The taste was what I can closely compare to as dish water. I also noticed that there were a few particles floating on top of my drink. I really wanted to believe that it was lemon pulp, but I was pretty sure they served my drink in a dirty cup. Food came in. It looked delicious. My first bite out of the catfish, I felt like I was forcibly taking very nasty bitter medicine. I think my fish was under cooked but not caring at this point I continued with my meal. I was very hungry. My boyfriend wasn't satisfied with his meal either. His potatoes were the grossest I have ever tasted. His fried shrimp was okay but bland. I wanted to say something to the waitress about our complaints but because we were invited by his mother, we figured not to make a big deal out of it and seem ungrateful. The only food item that was undoubtedly delicious were the biscuits and butter. I was really disappointed with this experience especially since this was my first time at a Cracker Barrel. I want to give it another try, but I don't think that will be happening...
Read moreManger has no business in management. My husband and I visited yesterday evening for dinner just around 1830. We were seated by a nice gentleman and our server was very attentive. They both deserve 5 stars. My husband ordered meatloaf and I opted for a vegetable plate because our waiter asked if pot roast could be served lean but waiter reported back to us that the cook said it came proportioned and you get what you get. We should have left then...but gave them the benefit of doubt. Appetizer that was free for sharing email that we chose was fried pickles.. Glad they were free for 1 shareable because they were very hard. My vegetable plate arrived All was well until I hit a black rock in my mashed potatoes that could barely be stabbed. We immediately called waiter over. He could not identify it, nor the cook, nor another waiter.anager was not where to be found. Waiter offered same meal but 'fresh' portions. I declined the mashed potatoes and opted for okra since the hash brown casserole was hard as well. Manager showed up while waiting for ticket to make excuses. He then only offered to comp the appetizer which was free in the first place. God help this company to seek more professional,...
Read moreQuite literally the WORST Cracker Barrel we have ever been to. First, when we finally got seated, there was tip money left on the table. The server, “I don’t know their name” so I will describe them as a heavyset male with glasses and a ponytail, came to the table and I gave him the money that was there when we sat down. He then proceeded to make a face like “huhm” and COUNTED the money right there before putting it in his pocket. After he took our drink order, another server came to the table and said they would be our server, so it appeared obvious that the first guy was just stealing tips.
The second server was extremely slow and they weren’t busy. We didn’t get biscuits or cornbread until after our meals arrived and we didn’t get refills until we were getting ready to leave.
The food… was not good. I have NEVER seen chicken and dumplings that were so watery in my life. My daughter couldn’t eat them and the server even looked at them like he was disgusted when he asked if we wanted to-go boxes. The rest of the food was mediocre at best.
Long story short, we will never visit this restaurant again and if I could give it less than 1 star, I would. Cracker Barrel needs to...
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