Shared a noon lunch with a friend at Raising Cane’s it was his suggestion and my first time. Now normally I’m not eager to think too deeply about a fast food meal. For me it’s simply to fill an empty stomach when I’m in a hurry. Well Raising Cane’s shoots that idea down. First the store on W. Mercury Blvd., Newport News. Might possibly be the cleanest fast food restaurant I’ve ever been in. Order counter, drink self serve area, the individual tables, all spotless. And no I didn’t just get lucky not to sit at a sticky table I looked. The empty tables were spotless. And the floor? No stray fries. The manager and the team of this store care enough about their customers, to start with a positive before the food is even in front of them. Now the food fast food centered around Chicken Fingers and kids dream! But wait these are the hard heavily breaded over fried chicken fingers served in restaurants worldwide. These are thick meaty all breast strips very lightly coated fried to a crispy light golden brown. I ordered the 4 finger lunch box with fries, slaw, bread. My friend the three finger sandwich box. I’m not a slaw guy so it went to my friend who said it was very good. The chicken and fries were straight from the fryers. Steaming hot, really too hot to bite into. I’m also not a big fan of dipping sauces. They’re for dry flavorless foods. Which these Chicken Fingers definitely were not. The chicken had a great fresh taste. Not like something that has been in a freezer for 6-8 months. So I didn’t need to cover up or added favor or moisture. But out of shear curiosity I stuck a finger in the signature sauce. I would definitely use it to improve inferior chicken. My friend’s only complaint was that there was too much sauce on his sandwich. But he liked it just too much of a good thing. So if too much of a good thing is the only bad thing. Must’ve been a good meal. It was! All washed down with sweet tea and lemon aide. We’ll...
Read moreUsually my go to when I'm in the hampton area . However today was the worst. First the only cashier clocked out in the middle of a rush. 10 customers standing there looking like who gone take the orders. About 10 minutes later, the manager came to the counter abd opened a drawer for the bagger person to take orders. Some customers gave up and left. I was the first to order. I ordered a 3 tender plate and 2 kids meals, an extra fry and a piece of toast. 7 tenders total. Customers after me are getting their food left and right. By the 4th order going out, im like ...excuse me, where is my order. The kid looks at me and says their waiting on tenders. At least 25 tenders walked out that door the last 5 minutes and they tell me they waiting on tenders. Okayyyy. 5 more minutes i finally got my food. As i was walking out the door, i could hear the manager Elijah mocking me saying, calm down hun. I turned just as he was coming out the door and asked are you talking to me. He lied and said he was talking to his team member. I said oh ok. Luckily i checked my food before i left because they had forgotten sonething. I walked right back in there and the manager was like can you leave my store. I said i came back in to get my order corrected and told him that he needed more nanagerial training. They corrected the order. I told them they sucked and that they would be getting a review. Elihah said thank you. Hopefully my next visit is better...
Read moreOver priced and over hyped. It's pricey. The chicken was literally a coin flip in a 4 count. Half were dry and the other half were juicy. All had no flavor whatsoever. Tasted almost like plain flour batter with no seasoning at all. Fries were cold. The drink was overfilled with ice (past the line on the cup where they should fill it). The menu is very simple. Tenders, tenders on bread for a sandwich, 3 sauces (cane's sauce, honey mustard, ketchup), texas toast, and coleslaw. It took us over an hour in drive thru to get our order. Took about 20 minutes to get to the box/order person. The rest of the time was spent watching the workers play around, try to hide playing on their phones, joking and cutting up, and failing how to read the labels printed on each order noting the vehicle and name of the customer. And they still could not deliver the orders right. If you want to try it, just wait until the hype dies down. But you will probably end up disappointed with the lack of flavors from this chicken.
Everyone has different tastes, but when you've got Zaxbys, Popeyes, KFC, Crown Chicken, Chic-a-sea, Church's, Royal Farms, Bojangles, grocery store chicken, and other chicken places around, this one kinda ranks towards the bottom of the list. I do encourage everyone to at least try it. Then you have your own reasons why you like...
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