ALDI — Local services in Hampton

Make sure you get a receipt every visit. We were followed to our vehicle after checking out. ( and loading our groceries into our bags at the counter inside the store) Our cashier was too busy spinning in her chair not paying attention, and then running to the bathroom with her phone. We were accused of not paying for our groceries. Even after providing a receipt, showing our grocery bag to the “security” guard and him being like they good. We still had to go inside and the old lady cashier stated she didn’t ring us up, and was fussing with the manager. Yes the old lady did not ring us up, the young lady spinning on her chair did. The manger went over our receipt and the insta charge on my phone because I tapped to pay and said we were good but just get a receipt because Jordynn doesn’t pay attention, and apparently their video surveillance doesn’t work. So ALWAYS...

AVOID What an absolute mess of a location- after typically getting most of our groceries at Aldi, I’ve started shopping else where due to the sheer lack of care from the employees here. If they had self checkouts I’d almost prefer it, but instead every time I get anything soft or fragile (fresh produce, bread, chips etc) they’re grabbed harshly then tossed with force into the cart. I’ve had hand outlines across my entire loaf of bread, had cans thrown on top of a bag of bell peppers, a bag of chips picked up and crushed to scan basically turning them all into quarter chips. Any time I’ve tried to ask the employees to be more mindful of handling my groceries instead of tossing them like sandbags into my cart, I’ll get an eye roll response and seemingly worse for wear...

My first time shopping online for grocery pick up from this location. I wasn't parked at the correct pick up spot. When I checked my order online it said that the groceries had been completed already. I realized I was parked in the incorrect pick up location 📍 so I moved to the correct pick up spot. The lady said she didn't see me and was wondering where I was. I informed her I thought my groceries had been given away because she put in the system prior to delivering them to my vehicle that the groceries were delivered already to the vehicle. I was really afraid I was going home with no groceries. Next time I would kindly suggest that they deliver the items to the appropriate vehicle then acknowledge internally in the Aldi system (groceries,...