I was up at JMU for a conference and wanted something light for dinner. I decided to dine in at Mr. Sato Express. The food was so yummy, I stopped again today to get some sushi to bring home--take out, and drive it 2 hours home. It survived and was just as delicious.
The menu is decent sized and has a lot of classic sushi and rolls, but the chef's special rolls are absolutely delicious. I got the Crazy Spicy Tuna both times I visited--it's not that crazy, but it has some tempura crunch happening which is unexpected and was really good. I also tried the Snow White Roll--really good again!
So my scores: Food - 5/5, delicious. Classics and some unique rolls, too. Also, they have the sushi burrito which is just fun if you want to try it.
Service - 5/5, great! Very friendly and fast service.
Atmosphere - 4/5, pretty decent. It's a bit strange that there is an Italian landscape painted on the wall, but also who cares? The place was clean and quiet, but not creepy quiet. It doesn't have any stereotypical Asian restaurant decor. I also got the vibes it's more of a take-out place, but they're cool with you hanging out. So they don't seem to really be trying to be some fancy place and that's fine.
I don't know if this is a chain, but it definitely is a little gem right next to JMU. I will definitely stop there again the next time I'm...
Read moreIf I could give this place a zero star rating I really would. This food was great, don't get me wrong but the service was HORRIBLE. First off, we told the waiter what exactly we wanted, described it to a T. We asked for a sushi roll with salmon, cream cheese, and avocado the waiter said, "Oh right, that's the Philadelphia roll." I replied with okay, great get us two of those. After waiting an hour for our food, the waiter came back with a roll that had salmon, cucumber, and cream cheese. My husband and I were starving so I had eaten mine partially, told the waiter, he took it back, and we asked that we not have smoked salmon on it, just the regular salmon. He said okay, came back 20 minutes later with a roll that had smoked salmon on it.. So we told him and he had yet another made. After this, I decided to just eat my roll and leave. I asked for my check and was told I would recieve a refund for the rolls that were wrong, after receiving the check I noticed that we were charged for the two rolls instead of just the one my sister had eaten. I asked to speak with a manager, after dealing with his rude attitude we decided just to pay for the check and leave. I will NOT be returning to...
Read moreWe are regulars at this place and today there was someone different at the front taking orders I ordered our usual beef and shrimp teriyaki I always ask for the meat well done and it always is perfectly cook all the way …..when I asked for well done the girl who took the order said it is already well done as in she didn’t need to make it well done I said um ok I guess I just really want it well done ….. obviously not to my surprise beef was no where near well done .. little to say we will never EVER return to this place!!! Why buy food at a place who gives you what they want not what you ask for / pay for ( yes I called and let them know and the girl just tried to debate and justify herself of course took no...
Read more